Apply on Employer Site

Texas Department of State Health Services · 3 weeks ago

Enforcement/Compliance Specialist V

Austin, TX

Full-time

Hybrid

Mid, Senior Level

$4,523.16/mo - $7,253.83/mo

3+ years exp

Texas Department of State Health Services is committed to public health and is seeking a skilled Enforcement/Compliance Specialist V. The role involves providing consultative services and technical assistance for various health programs, enforcing compliance with laws and regulations, and managing complex cases within the department.

Health Care

Responsibilities

Facilitate meetings, draft notices, orders and enforce enacted actions. Reviews investigative reports and cases that have been referred to the Compliance/Enforcement section from the Food, Drug, and Medical Devices Program to examine deficiencies and the underlying evidence in the report. Monitor cases, track and update department databases. Interprets and applies appropriate law and rule and determines if violations should be pursued or if additional case information is needed. Writes Notices of Violation (NOV), in accordance with the Administrative Procedures Act (APA). Draft orders that memorialize the details of case resolution such as facts, violations, and terms of settlement. Drafts other documents such as memoranda, reports, presentations, letters, and emails. Applies good case management techniques to handle large caseloads efficiently. Manages multiple assignments with competing priorities. Works independently or in a team environment to complete assignments

Consults with licensees, Department staff, attorneys, managers, and outside regulatory authorities, as necessary, on enforcement/compliance matters. Responds to routine rule inquiries by phone, email, or meeting. Elevates issues to upper management where necessary. Works cooperatively with program staff and managers to acquire necessary information for processing enforcement cases. May participate in independent board meetings

Uses Department database for data entry, running reports, case tracking, trending of data, updates, and quality control. Performs quality assurance on enforcement/ compliance cases as directed

Facilitates meetings with Department staff, managers, attorneys, licensees, and others. Facilitates the Compliance Review Committee (CRC) where cases are discussed and consensus decisions are reached on the legal sufficiency of cases and the appropriate sanctions or penalties to propose. Organizes, schedules, and conducts informal conferences with the respondent and their attorney, with attendance by program staff, the program attorney, and Department managers to seek consensus agreement for resolving the cases informally, in accordance with the APA. Arranges for formal hearings at SOAH when cases cannot be resolved informally

Provides technical assistance on enforcement/compliance matters. Responds to inquiries from various sources. Collects, organizes, and prepares materials in response to requests for information. Participates in staff meetings and presents regulatory information as needed. Trains others on enforcement/compliance procedures and processes, day-to-day processes, and the REACH philosophy

Works on special projects and assignments e.g. help develop plans to improve operations or to address areas of concern

Testify in hearings at SOAH and in district court as the Department’s expert witness when requested by the program attorney or when ordered by the court. Works with the Department’s program attorney to clarify all aspects of a contested case to prepare for hearings

Qualification

Enforcement complianceRegulatory knowledgeData analysisQuality assuranceTechnical writingConflict resolutionTeam collaborationVerbal communicationPresentation skills

Required

Bachelor's degree or higher from a U.S. accredited college/university or a foreign education that has been determined to be equivalent by an acceptable education evaluator

Minimum of three (3) years of experience interpreting, explaining, and applying appropriate law and rule

Experience working in any of the following areas: developing enforcement cases; drafting lengthy reports or other documents on a regular basis; reviewing and evaluating complex reports; or performing quality analysis on compliance inspections

Ability to work effectively in a team and also independently with minimal supervision

Ability to manage time effectively and to exercise good judgment in evaluating situations and making recommendations

Ability to interpret and apply rules, regulations, policies and procedures

Ability to read and analyze inspection reports and evidence and identify weak or unsupportable findings

Ability to make formal presentations using presentation media to large audiences

Ability to perform trending analyses and create reports that illustrate significant results

Ability to bring a wide variety of opinions to an agreement through consensus building

Ability to give clear and accurate testimony under oath

Ability to present complex regulatory information effectively to a wide variety of audiences

Knowledge of the APA and its relevance to the enforcement process

Knowledge of the laws and regulations applicable to the programs

Knowledge of state government processes and the Department's organization

Knowledge of quality assurance procedures

Skill in handling multiple assignments and prioritizing them

Skill in preparing and reviewing written correspondence and reports

Skill in written and verbal communication

Skill in using Word, Excel, Outlook, and other computer applications and databases

Skill in conflict resolution or facilitation

Skill in conducting meetings

Employee must provide transportation

If an employee operates a personal or state motor vehicle in performance of their official duties, the employee must possess a current valid Texas driver's license for the appropriate type vehicle

Preferred

The successful candidate need not reside in the Austin area, but preferred

Benefits

Insurance coverage and other benefits available through the State of Texas Group Benefits Plan administered by the Employee Retirement System of Texas (ERS)