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AAA Auto Club Enterprises · 1 day ago

People Systems Specialist - LMS

United States

Full-time

Remote

Entry, Mid Level

$74K/yr - $100K/yr

1+ years exp

AAA Auto Club Enterprises is the largest federation of AAA clubs in the nation, and they are seeking a People Systems Specialist who will provide technical control and support for LMS systems. The role involves configuring and maintaining Workday LMS modules, supporting system updates, and ensuring data integrity through reporting and analysis.

Insurance

Responsibilities

Configure and maintain the Workday Learning module, including learning paths, courses, certifications, assignments, and reporting

Partner with ET&D specialists and other functional areas to gather requirements, provide expertise on system capabilities, and implement effective technology solutions

You will assist in the development of standard reports for ongoing customer needs

Help maintain data integrity in systems by running queries and analyzing data

Facilitate routine and ad hoc reporting for management and executives

Ensure data analyses are accurate and peer-reviewed for quality assurance

You’ll participate in testing for system updates, new releases, integrations, and new functionalities, ensuring quality and compliance

You will devise and/or modify methods and programs to solve complex data reporting needs, also provide technical consulting on complex projects

Perform system maintenance, including assisting in the review, testing, and supporting of Workday releases

You will effectively manage People Service Center support tickets and cases within required timeframes and according to department policy to maintain service delivery standards

Complete other duties as assigned by management

Qualification

Workday LMSEIBsReport developmentData integrityMicrosoft OfficeCommunication skillsOrganizational skillsTime managementProblem-solving

Required

Bachelor's Degree or equivalent combination of education and experience required

1-3 years' experience of strong functional knowledge of Workday LMS

Experience with EIBs, business processes, calculated fields, and report development

Proficient written and verbal communication skills, along with demonstrated organizational skills and time management skills required

Proven ability to achieve high service quality results as well as meet productivity levels required

Work is performed with only minimal guidance or supervision

Work requires extensive knowledge in Workday, practices, techniques, and methods

Work regularly requires the exercise of discretion and independent judgment in areas such as: experience performing data loads and audits of complicated data and development of data-driven solutions to complex HR data issues/problems

Preferred

Experience with other Workday modules (e.g., Core HCM, Performance, Compensation)

Advanced proficiency with standard Windows PC software including the Microsoft Office products, including Outlook, Word, PowerPoint, Excel, and Project