Lost & Found Associate - Baltimore International Airport - BWI - Part Time jobs in United States
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Smarte Carte ยท 2 days ago

Lost & Found Associate - Baltimore International Airport - BWI - Part Time

positionBaltimore, Maryland, United States
timeFull-time, Part-time
remoteOnsite
seniorityNew Grad, Entry Level
money$19/hr - $20/hr

Smarte Carte, Inc. is the leading concessionaire of self-serve vended luggage carts and other passenger services. They are seeking a Lost & Found Associate to provide excellent customer service by reuniting customers with lost items at the terminal and processing found items promptly.

ConsumerConsumer ElectronicsConsumer GoodsRetail

Responsibilities

Understanding of how to read airline & flight information including but not limited to flight information display system (FIDS), airline tickets, & itineraries
Collect lost and found items found within the terminal and process promptly
Calculate and forward found items to customers by way of shipping
Track shipments to ensure they are delivered to customer
Provide excellent customer service and attention to detail
Maintain high ethical standards and professionalism
Multitask and prioritize as necessary to meet customer needs
Represent the company with integrity and dedication
Other duties as assigned

Qualification

Customer serviceCash handlingComputer proficiencyCommunication skillsBilingualProblem solvingOrganizational skills

Required

Understanding of how to read airline & flight information including but not limited to flight information display system (FIDS), airline tickets, & itineraries
Collect lost and found items found within the terminal and process promptly
Calculate and forward found items to customers by way of shipping
Track shipments to ensure they are delivered to customer
Provide excellent customer service and attention to detail
Maintain high ethical standards and professionalism
Multitask and prioritize as necessary to meet customer needs
Represent the company with integrity and dedication
Other duties as assigned
Excellent office and computer skills
Strong organizational, communication and verbal skills
Ability to project a professional and knowledgeable demeanor
Cash handling experience
Good problem solving and decision-making ability
Excellent oral and written communications skills
Basic math skills
Proven customer service skills
General knowledge of BWI Airport and its Terminals
Experience in a customer-facing role
Computer and Smart Phone proficient
Meet airport badging requirements
Must be fluent in English both speech and writing skills
High school diploma or equivalent required
Ability to get Airport Badge is required
Push/Pull/lift up to 50 lbs
Walk and stand for duration of shift

Preferred

Bi or Multilingual preferred

Benefits

Company Paid Sick Time
Matching 401k
Overtime
Holiday Overtime
$5 a month paid for monthly cellular phone allowance

Company

Smarte Carte

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Smarte Carte is a provider of self-serve vended luggage carts, electronic lockers, commercial strollers and massage chairs.
dateFounded in 1967
location
Saint Paul, Minnesota, USA
people-size1001-5000 employees
web-link
https://www.smartecarte.com

Funding

Current Stage
Late Stage
Total Funding
unknown
2017-10-15Acquired

Leadership Team

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Drew Niemeyer
Chief Executive Officer
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Scott Warren
Chief Financial Officer
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Company data provided by crunchbase