HEI Hotels & Resorts · 1 day ago
Director Of Sales and Marketing
New Orleans, LA
Full-time
Onsite
Lead/Staff, Director/Executive
5+ years expHEI Hotels & Resorts is a luxury hotel chain located in the heart of New Orleans. The Director of Sales and Marketing is responsible for driving total room, banquet, catering, and room rental revenue while developing strategies to ensure profitable operations and advance bookings for the hotel.
Hospitality
Responsibilities
Direct the solicitation efforts of the sales staff through effective oral and written communication while overseeing rate, date, and space commitments for group room sales within the hotel
Recruit, Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication, and recommend discipline and/or termination when appropriate
Ensure training programs are conducted regularly and HEI standards of performance are met. Give guidance and counsel staff toward improvement
Compile and/or direct the preparation of reports pertaining to the operation of the Sales Department to include, but not limited to the annual and monthly forecast, lead management system, group booking pace report, star reports and sales meeting minutes
Coordinate ongoing research of the travel industry to detect market trends and related information for development of new marketing strategies. Make reasonable recommendations to improve potential from various markets
Develop and conduct persuasive verbal sales presentations to prospective clients
Initiate preparation of computerized annual business plan and execute plans as outlined, critically examining, and adjusting as deemed necessary by current market conditions
Organize and/or attend scheduled sales department, executive committee, and related meetings
Knowledge of travel industry, current market trends and economic factors
Ability to access, understand and accurately input information using a moderately complex computer system
Direct and manage all group, transient, and catering/banquet sales activities to maximize revenue for the hotel
Prepare, implement, and compile data for the strategic sales plan, monthly reports, annual goals, sales budget, forecasts, and other reports as directed/required
Develop rates, group sales and catering deployment strategies through review of competitive data, demand analysis and mix management
Professionally represent the hotel in community and industry organizations and events
Oversee departmental matters as they relate to federal, state, and local employment and civil rights laws
Comply with attendance rules and be available to work on a regular basis
Perform any other job-related duties as assigned
Qualification
Required
Knowledge of computer accounting programs, math skills, as well as budgetary analysis capabilities required
Extensive knowledge of sales skills, revenue management, recruitment, supervision, training, and motivation of managers
Ability to effectively listen, communicate and perform diplomacy with internal and external customers and staff in all situations
Ability to stand and move throughout the hotel property and continuously perform essential job functions with or without reasonable accommodation
Effective verbal and written communication skills
Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc
Preferred
Bachelor's degree preferred
5+ years of sales leadership in similar sized operation preferred
Benefits
Medical and Dental programs through Anthem Blue Cross Blue Shield
Vision insurance programs through EyeMed
Vacation, Sick and Holiday programs
Pet insurance through the ASPCA
Supplemental, Spousal and Child Life insurance
Short and Long-Term Disability plans
401(k) Savings Plan with matching funds
Discounts through our 'YouDecide' and Hotel Room Discount programs
Company
HEI Hotels & Resorts
Founded in 1985, HEI Hotels & Resorts is one of the nation’s leading privately held hotel investment and third-party management companies.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Ted Darnall
CEO Lodging and Technical Services Companies
Brad Koch
Chief Technology Officer
Recent News
2025-09-12
Seattle TechFlash
2025-04-14
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