DriveUp&Go Lead jobs in United States
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Albertsons Companies · 1 day ago

DriveUp&Go Lead

Albertsons Companies is a prominent retailer, and they are seeking a DriveUp&Go Lead to manage the Grocery Home Shopping Department. This role involves ensuring exceptional customer service, supervising Personal Shoppers, and overseeing the operational efficiency of order processing and delivery.

Food and BeverageFood DeliveryMeat and PoultryRetail

Responsibilities

Provide customer service as currently defined by the employer within the scope of the position and within company policy
Operate hand held computer/scanning unit to check in item from the order, ensuring the merchandise matches the order
Ability to identify and locate items in a proficient manner within the three categories of the store (ambient, chilled, and frozen)
Monitor the processing of all customers orders to ensure customers receive all products that have been ordered/charged for
Monitor/review the picking of orders to ensure time commitments are met
Bag grocery items and place into bins
Push filled cart (12 items per bin or lesser larger items 6 bins per cart) to the back room area to be staged on to hand trucks
Push loaded hand truck to the delivery truck
Load filled bins onto delivery truck. Ensure correct loading of truck
Train, schedule and supervise Personal Shoppers
Ensure all daily/weekly routines are adhered to to demonstrate due diligence with regard to legal compliance
Maintain cleanliness of store and back room area
Other duties as assigned

Qualification

Customer serviceTeam trainingSafewayCommunication skillsLeadership skills

Required

Ability to follow company customer service procedures
Demonstrated prior customer service skills or related experience
Ability to interact with customers and co-workers
Ability to train teams of people
Demonstrate strong communication and leadership skills
Knowledge of Safeway is highly desirable

Benefits

Medical
Dental
Vision
Disability
Life insurance
Sick pay (accrued based on hours worked)
PTO/Vacation pay (accrued based on hours worked)
Paid holidays (9 days annually)
Bereavement pay
Retirement benefits (pension and/or 401k eligibility)

Company

Albertsons Companies

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Albertsons Companies is a food and drug retailer that helped in the areas of hunger relief, education, cancer research, and treatment.

Funding

Current Stage
Public Company
Total Funding
$3.25B
Key Investors
Apollo
2025-10-21Post Ipo Debt· $1.5B
2022-10-14Acquired
2020-06-25IPO

Leadership Team

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Susan Morris
Chief Executive Officer
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Sharon McCollam
President & Chief Financial Officer
Company data provided by crunchbase