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National Seating & Mobility · 1 day ago

Funding Supervisor - South Region

United States

Full-time

Remote

Senior Level

5+ years exp

National Seating & Mobility is dedicated to providing mobility solutions that enhance the lives of clients by promoting self-reliance and independence. The Funding Supervisor will manage the transaction cycle for funding approvals, oversee the Funding Specialist Team, and ensure the quality and timeliness of the funding process.

Health CareInformation TechnologyMedical

Responsibilities

Manages transaction cycle time (TCT) from Ready to Process to Funding Approval, making certain that all necessary steps are taken in the appropriate order ensuring timeliness of process and quality of funding approval

Coordinates and manages the hiring, training, mentoring, performance, continuous education, and career development of the Funding Specialist Team

Develops and maintains training materials, guides and progress reporting

Management and career development of the Funding Specialists and Lead Funding Specialists that results in self-sufficient performance management

Manages Funding Specialists; monitoring productivity, quality, and compassion

Ensures productivity of Funding Specialist assignments and directs work order caseloads, shifting responsibilities when necessary

Coordinates temporary coverage to ensure all orders are worked timely with a high level of quality and compassion

Coordinates and shares Key Performance Indicators with direct report team and stakeholders on a regular basis

Calculates and requests bonus payment for direct report team on a monthly basis

Manages the credit exception process to expedited delivery when appropriate and directed

Responsible for employee and client conflict resolution. If resolution cannot be achieved, passes issue to appropriate level of authority

Responsible for payroll/administrative function for all direct reports

Responsible for personal continuing education related to job duties; i.e.: NSM’s current and/or new policies and procedures, completing any courses on NSM University, and research of payer issues and updates related to his or her territory

Must meet minimum productivity and quality standards

Performs any related job duties assigned by the Division Funding Director. Carries out all position expectations in a professional manner and with minimal supervision

Must maintain regular and predictable attendance

Qualification

Complex Rehab Technology FundingTeam ManagementMicrosoft ExcelMicrosoft WordMicrosoft OutlookBusiness Report AnalysisTechnical Procedures InterpretationGovernmental Regulations Knowledge