24 Seven Talent · 1 week ago
Account Services Manager (Part-Time, Hybrid)
24 Seven Talent is seeking a detail-oriented and highly organized Account Services Manager to support both Sales and Operations teams. This role is responsible for managing all aspects of wholesale order processing and ensuring accurate, timely execution of B2B orders while serving as a key liaison between internal teams and the 3PL/warehouse.
Human ResourcesRecruiting
Responsibilities
Own end-to-end wholesale order management, including manual and EDI order entry in NetSuite
Manage order routing, invoicing, allocations, and RTV (Return to Vendor) transactions
Partner daily with the 3PL/warehouse to ensure accurate pick, pack, ship, and on-time delivery
Consolidate order status data and prepare weekly and monthly reports for Sales and Operations
Monitor inventory levels and proactively identify stock shortages or fulfillment risks
Resolve order, pricing, invoicing, and EDI discrepancies to maintain customer satisfaction
Oversee timely transmission of invoices and account statements via email and EDI
Provide supporting documentation to wholesale customers (BOLs, PODs, invoice copies)
Review, negotiate, and resolve customer chargebacks with appropriate documentation
Process and track gratis, PR, marketing, and sampling requests
Alert Sales and Finance teams regarding past-due balances or credit holds
Qualification
Required
BA/BS degree in Business, Finance, or a related field preferred
2–3+ years of experience in wholesale order processing, EDI, and 3PL coordination
Strong working knowledge of NetSuite (required)
Intermediate to advanced Excel skills (VLOOKUPs, pivot tables, formulas)
Ability to manage multiple priorities with a high level of accuracy and urgency
Preferred
Experience supporting wholesale customers such as Sephora and/or Ulta is a plus
Beauty, cosmetics, or CPG industry experience preferred
Company
24 Seven Talent
24 Seven partners with companies to get marketing, creative, and digital work done by providing the right talent, innovation, and insights.
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
Morgan Stanley Asia
2016-10-06Private Equity
Recent News
2025-11-13
2025-10-10
Company data provided by crunchbase