Account Services Manager (Part-Time, Hybrid) jobs in United States
cer-icon
Apply on Employer Site
company-logo

24 Seven Talent · 1 week ago

Account Services Manager (Part-Time, Hybrid)

24 Seven Talent is seeking a detail-oriented and highly organized Account Services Manager to support both Sales and Operations teams. This role is responsible for managing all aspects of wholesale order processing and ensuring accurate, timely execution of B2B orders while serving as a key liaison between internal teams and the 3PL/warehouse.

Human ResourcesRecruiting

Responsibilities

Own end-to-end wholesale order management, including manual and EDI order entry in NetSuite
Manage order routing, invoicing, allocations, and RTV (Return to Vendor) transactions
Partner daily with the 3PL/warehouse to ensure accurate pick, pack, ship, and on-time delivery
Consolidate order status data and prepare weekly and monthly reports for Sales and Operations
Monitor inventory levels and proactively identify stock shortages or fulfillment risks
Resolve order, pricing, invoicing, and EDI discrepancies to maintain customer satisfaction
Oversee timely transmission of invoices and account statements via email and EDI
Provide supporting documentation to wholesale customers (BOLs, PODs, invoice copies)
Review, negotiate, and resolve customer chargebacks with appropriate documentation
Process and track gratis, PR, marketing, and sampling requests
Alert Sales and Finance teams regarding past-due balances or credit holds

Qualification

NetSuiteWholesale order processingEDI3PL coordinationExcelBusiness degreeCustomer serviceMulti-taskingAttention to detail

Required

BA/BS degree in Business, Finance, or a related field preferred
2–3+ years of experience in wholesale order processing, EDI, and 3PL coordination
Strong working knowledge of NetSuite (required)
Intermediate to advanced Excel skills (VLOOKUPs, pivot tables, formulas)
Ability to manage multiple priorities with a high level of accuracy and urgency

Preferred

Experience supporting wholesale customers such as Sephora and/or Ulta is a plus
Beauty, cosmetics, or CPG industry experience preferred

Company

24 Seven Talent

company-logo
24 Seven partners with companies to get marketing, creative, and digital work done by providing the right talent, innovation, and insights.

Funding

Current Stage
Growth Stage
Total Funding
unknown
Key Investors
Morgan Stanley Asia
2016-10-06Private Equity

Leadership Team

leader-logo
Celeste Gudas
Chairwoman, Founder
linkedin
Company data provided by crunchbase