SOMETHINGS · 1 day ago
Senior UX Researcher
New York City, NY
Full-time
Hybrid
Mid, Senior Level
$140K/yr - $200K/yr
4+ years expSomethings is building the first social wellness platform for teens, aiming to connect them with mentors who can support their mental health. The Senior UX Researcher will design and build the entire end-to-end Mentor experience, focusing on user research and creating meaningful programs that enhance the mentor-mentee relationship.
Health CareWellness
Responsibilities
Design the Mentor experience end-to-end
Map and build the full journey: recruiting → onboarding → growth → retention
Create programs that foster belonging, pride, and identity
Define rituals, language, and cultural norms of being a Somethings mentor
Design systems that support mentors rather than manage them
Lead research → design → implementation
Conduct interviews and qualitative research with mentors and teens
Turn insights into programs, services, and product experiences
Prototype journeys, rituals, and experiences
Work cross-functionally with Product, Clinical Operations, and Community
Make mentorship at Somethings genuinely magical
Build ongoing community spaces and learning environments
Design recognition systems that feel real, not corporate
Create the moments that make people say “this is the best job I’ve had”
Shape tools and products mentors use every day
Partner with Product and Engineering on mentor platform design
Identify workflow friction and remove it
Advocate for mentor needs across product decisions
Ensure tools maximize presence with teens, not admin burden
Example projects you may own
New mentor onboarding and culture immersion program
Annual mentor retreat/offsite experience
Mentor identity & recognition system
Redesign of mentor dashboard, workflows, and comms experience
Qualification
Required
4+ years in UX, Product Design, or Service Design
Experience designing services and systems, not only interfaces
Strong qualitative research skills
Comfortable working from 0 → 1 in ambiguity
Able to move fluidly between research, journey mapping, program design, product design, hands-on execution
Care deeply about people and design for feelings as much as flows — belonging, pride, confidence, momentum
Benefits
Significant equity compensation, reflecting your foundational role and impact.
Comprehensive health insurance coverage.
Significant work ownership and autonomy
Unlimited days off.
Company
SOMETHINGS
Somethings is a platform for wellness tailored to young people that links youngsters with qualified mentors.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$9.38MKey Investors
General Catalyst
2025-02-21Seed· $6.18M
2023-05-16Seed· $3.2M
Leadership Team
Patrick Gilligan
Founder & CEO
Sarah Lewen
Fractional Chief Growth & Marketing Officer
Recent News
Behavioral Health Business
2025-02-17
Company data provided by crunchbase