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WinnCompanies · 1 day ago

Occupancy Specialist II (Reserve at Bolton)

Atlanta, GA, USA

Full-time

Onsite

Mid Level

3+ years exp

WinnCompanies is looking for an Occupancy Specialist II to join our team at Reserve at Bolton, a 209-unit affordable housing property located in Atlanta, GA. In this role, you will be responsible for assisting the Property Manager with initial, interim, and annual tenant recertifications at the property by working with multilayered affordable programs.

Financial ServicesProperty DevelopmentProperty ManagementReal Estate

Responsibilities

Pocess initial, interim, and annual recertifications

Notify residents of their impending recertifications using notices supplied by Property Management Software

Conduct the recertification interviews with residents

Review each recertification to ensure that all checklist items are complete

Send recertification verification forms to the appropriate agencies (e.g., Social Security Administration, place of employment, welfare agency, Veterans Administration) relevant banks, and other organizations (e.g., drug stores)

Complete the recertification worksheet necessary to prepare the voucher (i.e., Form 50059) for the local HUD office, state agency, or local housing authority

Assist the Property Management staff with preparing for the property review by owners, regulatory agencies, auditors, etc., as necessary

Ensure all information is accurate and entered in the Property Management Software

Comply with company policies regarding the proper treatment of Tax Credit and Resident files. Investigate EIV and HUD discrepancies

Assist the Property Management staff with all facets of the move-in process

Ensure that files comply with the regulations of all funding/regulatory agencies

Ensure recertifications are fully completed and executed with Property Manager and resident signatures by the date due

Ensure that the recertification reporting calendar is followed and that all recertification reports and letters to tenants are run and delivered timely

Ensure all prospect information is maintained and managed in a waitlist and in compliance with regulations, including but not limited to: completing guest cards, purging the waitlist at periodic intervals to ensure active and available prospects are at the top of the list, keeping in contact with the top prospects to ensure interest continues when vacancies become available, etc

Show vacant apartments or take prospects on property tours to solidify interest and pre-qualify applicants as necessary explaining income qualifications and required documentation for certification process

Perform special assignments as necessary

Qualification

Property Management SoftwareLIHTC property experienceMicrosoft OfficeHousing Credit ManagementSHCM certificationCOS certificationCPO certificationCustomer service skillsAdministrative skillsPlanningSchedulingRepetitive task completionVerbal communicationWritten communicationOrganizational skillsDetail-oriented

Required

High school diploma or GED equivalent

3-5 years of relevant work experience

Experience with computer systems, including web-based applications and Microsoft Office

Excellent customer service skills

Solid verbal and written communication skills

Good organizational and administrative skills

Ability to consistently meet required deadlines and follow schedules

Ability to complete repetitive tasks with a high level of detail

Ability to plan and schedule 4 months of work activity

Experience working at multifamily LIHTC property

Preferred

Associate's degree

Specialist in Housing Credit Management (SHCM) certification

Certified Occupancy Specialist (COS) or Certified Professional of Occupancy (CPO) certifications

Benefits

Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)

401(k) plan options with a company match

Various Comprehensive Medical, Dental, & Vision plan options

Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution

Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance

Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)

Tuition Reimbursement program and continuous training and development opportunities

Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options

Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!)

Flexible and/or Hybrid schedules are available for certain roles

Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families