Ultimate Staffing ยท 19 hours ago
Bilingual Customer Service Representative
Salem, NH
Full-time
Onsite
Entry Level
$21.92/hr - $21.92/hr
1+ years expUltimate Staffing is seeking a Bilingual Customer Service Representative to join their client's growing team. The role involves handling customer inquiries, resolving issues, and maintaining compliance with guidelines while providing excellent customer service in a fast-paced environment.
EmploymentHuman ResourcesManufacturingStaffing Agency
Hiring Manager
Dina Kenney
Responsibilities
Handle inbound and outbound calls with professionalism and accuracy
Assist customers with account inquiries and resolve issues promptly
Maintain compliance with company and regulatory guidelines
Document interactions and update account information in the system
Collaborate with team members to meet performance goals
Qualification
Required
Fluent in Spanish & English
Strong communication and problem-solving skills
Ability to type at least 35 WPM
High school diploma or equivalent required
Must pass background check
Preferred
Minimum 1 year of customer service experience preferred
Benefits
Bonus potential every two weeks
Paid training and career development
Full benefits package
PTO
Paid holidays
Advancement opportunities available after conversion to full-time employment
Company
Ultimate Staffing
Ultimate Staffing specializes in clerical, administrative, customer service, and manufacturing and production positions.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Lisa Marez
Partnership Director
Company data provided by crunchbase