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NetSuite · 1 month ago

Senior Human Factors Researcher

United States

Full-time

Remote

Mid, Senior Level

$87K/yr - $178K/yr

5+ years exp

Oracle Health is part of Oracle, a company dedicated to transforming healthcare through technology. They are seeking a Senior Human Factors Researcher to identify and solve complex healthcare problems by collaborating with various stakeholders throughout the product lifecycle.

Cloud ComputingComputerCRMiOSSaaSSoftware

No H1B

Responsibilities

Apply your human factors expertise, your knowledge of principles and standards, and the most effective research methods to tackle diverse and important challenges in healthcare technology

Take a scientific, empirical approach to research that is rigorous, standardized, and peer-reviewed—while also leaving room for creativity and innovation

Conduct quantitative and qualitative research to understand context of use, opportunities for improvement, and validate the usefulness and success of a design against user needs, and established usability and safety goals

Lead investigations of complex and dynamic interactions across clinical roles, care settings, products, and time horizons

Ensure that all activities meet regulatory standards and support best-in-class quality and safety for our products

Produce research outcomes that directly inform product strategy and design, validating the usefulness, safety, and effectiveness of Oracle Health’s solutions

Work hand-in-hand with UX Design and Product leaders to ensure our designs meet functional and end-user needs, uphold internal standards, and follow industry heuristics

Design and lead complex research studies that build upon previous findings, and contribute to continuous design improvement across multiple projects, while adapting to and working within project and organizational constraints

Influence and gather end user requirements and contribute to their translation into innovative designs that support usability and safety goals

Work with program managers to recruit representative participants and coordinate research activities with end-users

Anticipate, identify, and influence the mitigation of safety hazards throughout the product development lifecycle

Define and defend the usability and safety goals for a product group and promote the integration of goals and research findings into products

Coach team members and collaborate with stakeholders to provide education and feedback using human factors expertise and established usability principles

Deliver compelling presentations of research findings and recommendations

Qualification

Human Factors ExpertiseUser Research MethodsHealthcare Software ExperienceUsability PrinciplesQuantitative ResearchQualitative ResearchCommunication SkillsTeam CollaborationPresentation Skills

Required

Bachelor's degree in Psychology, Ergonomics, Human-Computer Interaction, Industrial Engineering, Informatics or related field

5+ years of performing user research on software, preferably in safety critical and/or regulated industries. Experience with Healthcare software is a plus

Strong scientific background with a foundation in research methods, cognition, ergonomics, perception, and human decision-making

Solid understanding of human factors principles, usability principles, and interface design best practices

Proactive and organized multitaskers who works well under time pressures

Outstanding written and verbal communication skills with a fluency in English

Able to distil research insights into audience-appropriate formats that drive a shared understanding of opportunities and risks

Able to work additional or irregular hours as needed and allowed by local regulations

Preferred

M.S. or Ph.D. degree in Psychology, Industrial Engineering, Human Factors, Experimental Psychology, Cognitive Psychology, Usability Engineering, Information Sciences, Industrial Engineering, Human-Computer Interaction, or related field

7+ years of experience doing qualitative and quantitative research

Experience conducting research to inform and/or evaluate the design of electronic healthcare software, and/or other safety-critical systems

Familiarity with relevant human factors standards and regulatory guidance pertinent to healthcare systems

Familiarity with research platforms and tools such as: UserZoom, User Testing, dScout, QDA tools, and Qualtrics

Benefits

Medical, dental, and vision insurance, including expert medical opinion

Short term disability and long term disability

Life insurance and AD&D

Supplemental life insurance (Employee/Spouse/Child)

Health care and dependent care Flexible Spending Accounts

Pre-tax commuter and parking benefits

401(k) Savings and Investment Plan with company match

Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

11 paid holidays

Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

Paid parental leave

Adoption assistance

Employee Stock Purchase Plan

Financial planning and group legal

Voluntary benefits including auto, homeowner and pet insurance