Pacer Staffing ยท 1 day ago
Technical Support Specialist
Bloomfield, CT
Contract
Onsite
Entry, Mid Level
2+ years expPacer Staffing is seeking a Technical Support Specialist to provide service desk support. The role involves delivering Level 2 support and troubleshooting for Windows OS, hardware, and enterprise applications while ensuring excellent customer service.
Human ResourcesStaffing Agency
Hiring Manager
Mitali Sharma
Responsibilities
Provide Level 2 support
Troubleshoot Windows OS, hardware, and common enterprise applications
Support users via calls, emails, and chat
Qualification
Required
A+ Certification is required
2+ years of experience in IT support or service desk environment
Experience providing Level 2 support
Hands-on experience with ServiceNow or similar ticketing systems
Strong troubleshooting skills for Windows OS, hardware, and common enterprise applications
Experience supporting users via calls, emails, and chat
Strong communication and customer service skills
Company
Pacer Staffing
Pacer is minority women owned global IT and professional Services and staffing firm serving Fortune 1000 clients with customized and scalable workforce solutions.
1001-5000 employees
H1B Sponsorship
Pacer Staffing has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
Funding
Current Stage
Late StageTotal Funding
unknown2022-12-02Debt Financing
Leadership Team
Bruce Hay
Senior Vice President, Client Partnerships and Business Development
Recent News
newswire.com
2022-12-04
Company data provided by crunchbase