Equipment Support Specialist jobs in United States
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Evolution · 17 hours ago

Equipment Support Specialist

Evolution is America’s leading online casino provider, expanding its team to enhance their operations. The Equipment Support Specialist will be responsible for the installation, maintenance, and repair of gaming equipment, ensuring efficient operations and continuous improvement in procedures.

CasinoGamblingGaming

Responsibilities

Installation, maintenance, repair of tables and their equipment including illumination, communication systems and video
Installation of electronic equipment, assembling and dismantling works
Strong record keeping
Innovative approach to improvement of any related process or activity
Roulette wheel maintenance including but not limited to:
Roulette wheel rotation
Roulette wheel swap between the tables
WIMD camera position correction
Establish connection between the roulette wheel and server room
NANO puller connection
Program installation to dealer PC
COM ports set up
Roulette wheel level correction/re-leveling
In-rim sensors calibration
Roulette wheel check with calibration tools
Roulette wheel check with DPC tester (installed on all roulette tables)
Roulette wheel check
Visual check for any defect
Connect the unit to dealer PC
Check with BO
Wheels settings correction
Main board version downgrade (because of TCS Huxley request, it’s happens very rare)
Communication/ providing correct information to me and another’s members of GIR department
Keep all files of actions which have been done with roulette wheels updated
Shuffle machine exchange/maintenance/cleaning
Keep all files updated
Shuffle machine calibration
Exchanging possibly removing broken parts of the unit, for the new ones
Communication with manufactory representative/technical team for tech support
Shuffle machine test (brand new ones) before to install them on the table
Complete responsibility for transportation and destruction and signing of related documents
Immediate attention and action during emergency cases such as: Roulette wheel rotation; Roulette wheel swap between the tables; Roulette wheel level correction/re-levelling; WIMD camera position correction (I believe this is TOP camera); Establish connection between the roulette wheel and server room, NANO puller connection, COM ports set up; Communication/ providing correct information to Equipment Specialist in Riga and another’s members of GIR department; Shuffle machine exchange/maintenance/cleaning; Responsible for liaising with the GIR team; Create/modify user accounts on windows servers; Install and maintain user workstations
On an occasional base these following tasks will be required: Electrical soldering; Joiner's work, Transporting order; Loading and unloading; Carrying of heavy objects
Carry out any ad hoc duties instructed by your direct manager that meets the needs of the business

Qualification

Electronics understandingMicrosoft Windows maintenanceComputer hardware knowledgeTechnical backgroundProblem-solving skillsLinux knowledgeMulti-taskingTeamworkAttention to detailFlexibility

Required

An understanding of electronics and technical principles
A high sense of responsibility and the ability to work in a team as well as alone and unsupervised
Be a Multi-tasker, have team spirit and be likeable
Ability to plan and forecast effectively
Be driven, flexible and proactive
Attention to detail
Great problem-solving skills and ability to work under pressure
Microsoft Windows maintenance
Basic Microsoft Server maintenance
Good computer hardware knowledge installation and troubleshooting with an understanding of network architectures
Previous IT and/or technical background
Handy with common tools
Good working knowledge of English
Flexibility to work out of office hours as well as weekends when necessary
Flexibility to travel for extended period for training purposes

Preferred

Photography or lightning experience are not required but beneficial
Linux knowledge would be advantageous but not essential

Benefits

Medical, Dental, & Vision Insurance
401k Match
Paid Time Off, Sick Time Accruals & Paid EVO Days
Nationwide Employee Discount Program
Monthly Bonus System
Career Advancement Opportunities
Employee Referral Program
Paid Casino Game Presentation & Technique Training
Centrally Located Modern Studio Environment with Break Room & Refreshments

Company

Evolution

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Evolution is a world-leading innovator in product development and advanced IT solutions for online casinos.

Funding

Current Stage
Public Company
Total Funding
unknown
Key Investors
Ken Dart
2024-08-08Post Ipo Equity
2015-03-20IPO

Leadership Team

J
Jens von Bahr
CEO and Co-Founder
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Company data provided by crunchbase