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Texas Workforce Commission · 1 day ago

RESEA Administrative Assistant (Multiple Locations)

United States-Texas-Austin

Full-time

Onsite

Entry, Mid Level

$3,200/mo - $3,200/mo

2+ years exp

The Texas Workforce Commission (TWC) is seeking an RESEA Administrative Assistant III for UI Client Services. The role involves performing complex clerical work, managing administrative tasks, and supporting the RESEA Program Specialist and UICS Training Supervisor to ensure program integrity and efficient data entry.

EducationGovernmentPersonal DevelopmentPublic RelationsService IndustryStaffing Agency

No H1B

Responsibilities

Open and review emails sent to the State WF/UI Coordinator mailbox

Assess information submitted on Potential Unemployment Benefits Eligibility Issue - Reporting (WF-42) Forms, check details for completeness and determines case creation needs

Document information received on WF-42 Forms in the UI Benefits System and UI T&E Database

Maintain records of WF-42s submitted, handle retention and assist during audits

Assemble, organize, and tabulate data

Prepare reports regarding WF-42 Forms received and cases created

Evaluate information received to identify trends and potential training needs

Review correspondence, reports, summaries, manuals, forms, and similar types of documents for completeness and accuracy

Keep a record of Local WF/UI Coordinators and respond to emails from Coordinators and other Workforce Solutions representatives as appropriate

Answer standard inquiries regarding policies and procedures related to the completion and submission of WF-42 Forms

Support and assist the RESEA Program Specialist and UICS Training Supervisor

Perform related work as assigned

Qualification

UI claims experienceMicrosoft Office proficiencyData entry skillsRecords administration knowledgeCommunication skills

Required

Two years of full-time experience that provided knowledge of administrative support functions and office practices and procedures, or clerical administration and business management practices, such as preparation, maintenance, and control of forms, records and reports

Relevant academic credits may be applied toward experience qualifications for this position

One year of full-time in-service TWC experience classified as an Administrative Assistant II with regular status will satisfy the minimum qualifications

Preferred

UI claims taking experience, to include accurate case creation and fact-finding documentation

Strong verbal and written communication skills, with impeccable grammar and spelling

Skill in the use of a computer and office equipment

Proficiency with Microsoft Word, Outlook, Excel, Teams, OneNote, Access; UI Benefits System; CAST; CAPES; SharePoint

Ability to prepare and maintain records, files and reports

Knowledge of records administration and maintenance techniques and procedures

Benefits

Defined Retirement Benefit Plan

Optional 401(k) and 457 accounts

Medical Insurance

Paid time off, including time for vacation, sick and family care leave

Company

Texas Workforce Commission

Glassdoor3.7

Texas Workforce Commission (TWC) is the state agency charged with overseeing and providing workforce development services to employers and job seekers of Texas.

Founded in 1936

Austin, Texas, USA

1001-5000 employees