Customer Service Rep, Loan Servicing jobs in United States
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Axos Bank · 1 day ago

Customer Service Rep, Loan Servicing

Axos Bank is seeking a Customer Service Representative within the Loan Servicing Department, to provide customer service to incoming customer calls. The role involves managing customer inquiries and resolving issues related to loans.

Banking
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H1B Sponsor Likelynote

Responsibilities

Receive inbound customer calls and chats
Research and resolve customer issues
Manage and resolve customer cases related to loan issues
Meet critical regulatory and company deadlines

Qualification

Customer ServiceLoan ServicingProblem SolvingCommunication SkillsAttention to Detail

Required

HS Diploma
1-2 Years related experience

Benefits

Medical, Dental, Vision, and Life Insurance
Paid Sick Leave, 3 weeks’ Vacation, and Holidays (about 11 a year)
HSA or FSA account and other voluntary benefits
401(k) Retirement Saving Plan with Employer Match Program and 529 Savings Plan
Employee Mortgage Loan Program and free access to an Axos Bank Account with Self-Directed Trading

Company

Axos Bank

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Axos Bank is an online bank that assists consumers and businesses in managing their finances.

H1B Sponsorship

Axos Bank has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (24)
2024 (27)
2023 (25)
2022 (14)
2021 (2)

Funding

Current Stage
Late Stage

Leadership Team

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Raymond Matsumoto
Executive Vice President - Chief Operating Officer
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Company data provided by crunchbase