Axos Bank · 1 day ago
Customer Service Rep, Loan Servicing
Axos Bank is seeking a Customer Service Representative within the Loan Servicing Department, to provide customer service to incoming customer calls. The role involves managing customer inquiries and resolving issues related to loans.
Banking
Responsibilities
Receive inbound customer calls and chats
Research and resolve customer issues
Manage and resolve customer cases related to loan issues
Meet critical regulatory and company deadlines
Qualification
Required
HS Diploma
1-2 Years related experience
Benefits
Medical, Dental, Vision, and Life Insurance
Paid Sick Leave, 3 weeks’ Vacation, and Holidays (about 11 a year)
HSA or FSA account and other voluntary benefits
401(k) Retirement Saving Plan with Employer Match Program and 529 Savings Plan
Employee Mortgage Loan Program and free access to an Axos Bank Account with Self-Directed Trading
Company
Axos Bank
Axos Bank is an online bank that assists consumers and businesses in managing their finances.
H1B Sponsorship
Axos Bank has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (24)
2024 (27)
2023 (25)
2022 (14)
2021 (2)
Funding
Current Stage
Late StageRecent News
2026-01-05
2025-12-19
Company data provided by crunchbase