Emory University · 2 days ago
Associate Director, Data Integration - Cardiac Arrest Registry to Enhance Survival (CARES)
United States
Full-time
Remote
Lead/Staff, Director/Executive
8+ years expEmory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future. The Associate Director of Data Integration will lead the client services team in supporting and advancing technologies that align with the needs of faculty and staff, while managing budget and communication strategies.
E-LearningEducationHealth Care
Responsibilities
Leads the client services team in establishing, supporting, and advancing the technologies that align with the needs of faculty and staff
Manages the evaluation and implementation of client services practices and policies; standards and configurations; and software, hardware, and peripherals
Manages school-wide deployments of technologies, updates, and patches at the desktop level
Serves as an advocate for the faculty, staff, and students, working closely with individuals to document and understand their requirements and translate them into effective and reliable technology solutions
Supervises the client services team
Mentors the team and provides advice on career paths and training to augment individual's skills
Works to establish an efficient, client-focused team of highly skilled individuals
Serves as the point of escalation for client services needs
Manages the budget of the client services team
Tracks day-to-day expenses and projects upcoming fiscal year costs
Facilitates the communication strategy and develops communication materials for a division or school
Works to disseminate information and establish collaborative communities of practices
Utilizes desktop hardware and peripherals, Windows and Macintosh operating systems, and client applications
Performs related responsibilities as required
Qualification
Required
Bachelor's degree and eight years of experience working to support clients either as a client service representative, business analyst, information technology consultant, or a similar client-focused role
Proficiency with Microsoft Windows or Macintosh OS and Microsoft Office
Familiarity with technology fundamentals including architecture, hardware and peripherals, technology standards, and information security
Preferred
Passion for and commitment to the mission of the Cardiac Arrest Registry to Enhance Survival (CARES), focused on improving cardiac arrest outcomes through data accuracy and system collaboration
Experience managing or supporting electronic Patient Care Record (ePCR) data integration processes with electronic Patient Care Record (ePCR) vendors, state or local EMS agencies or similar large-scale health data systems
Proficiency with XML data (NEMSIS-compliant v3.4.0 or higher a plus), including validation, transformation, and schema troubleshooting
Demonstrated success collaborating with EMS software vendors, data managers, or public health partners to ensure secure, timely, and accurate data exchange
Familiarity with web services (SOAP/REST), XML schematron validation, and related data interoperability standards such as HL7 or FHIR
Experience overseeing data quality assurance, reporting, and issue resolution workflows to ensure the integrity and completeness of cardiac arrest data
Ability to lead and mentor teams working in Agile or continuous improvement environments, driving technical efficiency and stakeholder satisfaction
Excellent communication and interpersonal skills with the ability to translate technical concepts for diverse audiences, including clinicians, IT professionals, and public health officials
Knowledge of public health informatics, emergency medical services (EMS) systems, or health information exchange processes
Certification or coursework in NEMSIS, data interoperability, or health information management is preferred
Bachelor's degree in Information Technology, Computer Science, Health Informatics, or a related field, plus 3+ years of experience in IT, data integration, or XML-based systems OR 5+ years of professional experience working with data integration or EMS information systems
Experience leading end-to-end ePCR implementation processes including setup, testing, validation, go-live, and ongoing support for hosted platforms
Company
Emory University
Emory University is an institute of higher learning and a private research university.
10001+ employees
H1B Sponsorship
Emory University has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (417)
2024 (370)
2023 (308)
2022 (266)
2021 (164)
2020 (162)
Funding
Current Stage
Late StageTotal Funding
$719.87MKey Investors
GettyNational Institutes of HealthHyundai Hope On Wheels
2025-08-20Grant· $0.28M
2024-11-13Grant· $15M
2024-08-28Grant· $0.4M
Leadership Team
Claire E Sterk
President Emerita and Charles Howard Candler Professor of Public Health
Gregory Fenves
Chancellor
Recent News
News-Medical.Net
2025-11-23
Genetic Engineering News
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