Cisco · 5 days ago
Technical Program Manager - (Remote)
United States
Full-time
Remote
Senior Level, Lead/Staff
$151K/yr - $194K/yr
10+ years expCisco is revolutionizing how data and infrastructure connect and protect organizations in the AI era. As a Technical Program Manager, you will lead the delivery of Cisco solutions and services, applying technical expertise and program management skills to create meaningful outcomes for customers and teams.
Communications InfrastructureEnterprise SoftwareHardwareSoftware
Responsibilities
Guide the end-to-end delivery of Cisco solutions to meet customer needs and uphold quality standards
Cultivate strong relationships as the main contact for key stakeholders, proactively managing communication and resolving challenges
Deliver successful projects by managing and prioritizing tasks, risks, resources, budgets, and timelines effectively
Collaborate with technical, sales, support, and business teams to ensure seamless, integrated service
Track and report on KPIs and SLAs, driving continuous improvement and creating new opportunities for customer value
Leverage experience in risk incident management, issue resolution, and escalation processes to achieve impactful results
Qualification
Required
Bachelor's degree in Computer Science, Engineering, Information Technology, or related field, or equivalent practical experience
10+ years of experience as a technical project or program manager
5+ years of experience as a High Touch Operations Manager
Strong knowledge of networking technologies (routing, switching, security, network operating systems) and Cisco Services Portfolio
Demonstrated ability to lead cross-functional teams and deliver complex technical programs
Preferred
Excellent stakeholder management, communication, and customer engagement skills with a strong customer success focus
Advanced analytical, organizational, and problem-solving skills, with an interest in automation and optimization
Technical certifications such as CSM, PMP, High Touch Operations Manager, SAFe Agile, CCNA, or ITIL are valued; experience with Monday.com, Advanced Excel, JIRA, and Power BI is a plus
Proven experience supporting hyperscale customers and translating business needs into actionable plans
High emotional intelligence and adaptability to thrive in a fast-paced, dynamic environment
Benefits
Medical, dental and vision insurance
A 401(k) plan with a Cisco matching contribution
Paid parental leave
Short and long-term disability coverage
Basic life insurance
10 paid holidays per full calendar year
1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday
Paid year-end holiday shutdown
4 paid days off for personal wellness determined by Cisco
16 days of paid vacation time per full calendar year
Flexible vacation time off program
80 hours of sick time off provided on hire date
Up to 80 hours of unused sick time carried forward from one calendar year to the next
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer
Annual bonuses subject to Cisco’s policies
Company
Cisco
Cisco develops, manufactures, and sells networking hardware, telecommunications equipment, and other technology services and products. It is a sub-organization of Cisco Press.
10001+ employees
H1B Sponsorship
Cisco has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1238)
2024 (1231)
2023 (1273)
2022 (2127)
2021 (1991)
2020 (1173)
Funding
Current Stage
Public CompanyTotal Funding
unknown1990-02-13IPO
Leadership Team
Chuck Robbins
Chair and CEO
Carl Solder
Chief Technology Officer - Cisco System Australia/New Zealand
Recent News
2026-01-12
2026-01-11
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