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University of California, Berkeley · 1 day ago

Human Resources Supervisor (7700U), Berkeley Regional Services - #83624

Berkeley, CA

Full-time

Hybrid

Senior Level

$125K/yr - $135K/yr

The University of California, Berkeley is a world-leading institution dedicated to fostering a diverse and inclusive community. The Human Resources Supervisor will oversee a team of HR professionals, manage HR policies and procedures, and ensure compliance with university standards while supporting the development of staff and continuous improvement of HR services.

Higher Education

Growth Opportunities

No H1B

Responsibilities

Supervises a team of HR professionals that may include: Partners; Generalists; and/or Data Entry Specialists/Analysts or Payroll Supervisor

Works closely with team members and direct reports to understand their needs and equip them with resources and training necessary for them to do their jobs

This includes providing them training resources specific to their needs and providing general training resources that can help elevate the overall performance of the team

Guides and assists team members on complex HR issues that involve in depth policy, investigations, law and labor contract interpretation and application

Audits HR Service Hub for unclaimed and open tasks

Engages and encourages team members to participate in workgroups and projects that will help shape policies or improve the implementation of such policies

Keeps staff informed on policy, labor contracts, and legislative updates through leading regular HR team meetings and regular one-on-one meetings

Reviews processes and implement improvements

Works with other functional teams in BEST to identify where process improvements would benefit the organization as a whole

Cascades information to BEST teams so everyone is aware of process changes

Supports implementation of methodologies to improve service levels

Leads continuous improvement efforts across teams to improve service, streamline processes, enhance learning tools and build expertise

Participates in the selection, development, and evaluation of staff

Engages in succession planning and cross training in preparation for surge periods and potential turnover coverage

Determines workload planning, staffing needs and assignments based on historical data

Assists subordinates with work schedules and assignment of appropriate tasks

Sets and implements performance standards that align with the region's mission and values and compliance standards and provides employees with regular feedback and performance ratings

Provides direct reports, career development, coaching and assignments, in consultation with manager, as needed

Partners with the Regional HR Manager and other BRS and campus resources to ensure all team members continuously develop their skills and expertise

Responsible for ensuring remote and in person staff have all of the necessary equipment they need to perform their job

Managing all remote work agreements for employees and the issuance and collection of equipment for remote employees

Responsible for ensuring all employees are in compliance with university and region policies

Responsible for creating a work environment that is inclusive

Recommends hiring of new employees, transfers, promotions, salary actions, terminations, performance management, performance ratings and budget recommendations

Recruits, hires and backfills for vacancies on team and finds temporary coverage during vacancies or leaves

Synthesizes and applies knowledge of university policies, labor contracts, and laws in client’s business environment to resolve complex, cross- functional issues

Guides and assists team members on complex HR issues that involve in depth policy, investigations, law and labor contract interpretation and application

Advises departments on how to interpret and implement policies in their respective units

Understands client unit’s objectives and recommends strategies that achieve client and university goals while mitigating risk

Researches and resolves issues and discrepancies

Does root cause analysis for issues, proposes solutions and implements changes to ensure that issues do not come up again

Attends other team meetings as needed

Meets with clients to help address issues

Partners with departments and BRS on possible solutions and works to implement improvements in partnership with other BRS leadership

Serves as a backup to other HR Supervisors as needed

Teams with BEST HR manager to ensure effective translation of UC and BRS/BEST policies, programs, and practices across all teams, functions, and ultimately to clients

Builds strong relationships with our Dean's offices and central offices to help achieve common goals, support campus initiatives and problem solve issues as they come up

Attends and participates in regular meetings where important HR or Academic information is shared and needs to be disseminated to HR staff

Works on professional development

Responsible for taking all required supervisor training

Qualification

HR leadershipHR principlesEmployee relationsPerformance managementHR systemsProcess improvementOrganizational skillsEquityInclusionBachelor's degreeCommunication skillsCollaboration skills

Required

Demonstrated experience leading HR staff, including responsibility for work assignment, training, performance management, coaching, and corrective action, with accountability for operational outcomes

Advanced working knowledge of HR principles, practices, and employment regulations, including recruitment and selection, employee relations, classification concepts, compensation basics, leaves, performance management, and compliance with federal, state, and University policies

Proven ability to exercise independent judgment in resolving moderately complex HR issues, interpreting policies, and recommending appropriate courses of action while escalating higher-risk matters as needed

Experience applying and interpreting policies and procedures (e.g., PPSM, collective bargaining agreements, and campus guidelines) and/or ability to learn and apply consistently and equitably across a variety of employee populations

Strong employee relations skills, including experience advising supervisors and employees on workplace issues, addressing conflicts, and supporting performance improvement in collaboration with HR partners or leadership

Ability to lead and coordinate HR operational workflows, ensuring accuracy, timeliness, and compliance across multiple functional areas (e.g., recruitment, onboarding, transactions, and reporting)

Demonstrated skill in collaboration and communication, including the ability to explain HR policies clearly to non-HR stakeholders, influence without authority, and build effective working relationships with managers, campus partners, and central HR units

Experience working with HR systems and data, with the ability to monitor work quality, identify trends or issues, and recommend and implement process improvements to enhance efficiency and service delivery

Strong organizational and prioritization skills, with the ability to manage competing deadlines, balance daily operational demands with supervisory responsibilities, and adapt to changing priorities

Demonstrated commitment to equity, inclusion, and confidentiality, including the ability to handle sensitive information with discretion and apply HR practices in a fair, consistent, and unbiased manner

Bachelor's degree in related area and/or equivalent experience/training