Apply on Employer Site

FirstBank · 1 day ago

Collateral Operations Specialist

Franklin, TN

Full-time

Onsite

New Grad, Entry Level

FirstBank is seeking a Collateral Operations Specialist responsible for preparing consumer and commercial loan release documents. The role involves completing loan releases, answering inquiries, and maintaining loan documentation while adhering to banking regulations and policies.

BankingCustomer ServiceFinance

Responsibilities

Completes consumer and commercial loan releases by utilizing the closed loan report and assists with expedite payoff releases. requests from branches. This includes drafting lien release documents, obtaining appropriate signatures, and providing documentation for customers and dealers paying off loans

Works service events and answers routine internal and external inquiries related to the status of paid off loans, lien releases, duplicate release documentation, title work, and more

Maintains regular and reliable attendance, punctuality, and personal appearance. Adheres to all company policies and procedures, as well as all applicable banking rules, regulations, and laws (including BSA/AML)

Perform any other related duties as required or assigned

Scan loan and supporting documentation into the imaging system in a timely manner

Perform QA inspection to ensure that the images are clear and complete and properly indexed

Maintain physical custody of specified loan documentation through the payoff of the loan and through the retention period. Build the files that will be maintained

Understand and comply with bank policy, laws, regulations as applicable to your job duties. This includes but is not limited to; complete compliance training and adhere to internal procedures and controls; report any known violations of compliance policy, laws, or regulations and report any suspicious customer and/or account activity