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Bank of Clarke · 2 days ago

Branch Manager

Warrenton,VA,US

Full-time

Onsite

Mid, Senior Level

Bank of Clarke is a financial institution dedicated to providing excellent service and support to its customers. The Branch Manager is responsible for the overall management of a full-service branch, focusing on achieving sales goals, maintaining efficient operations, and developing staff to ensure a positive customer experience.

BankingFinanceFinancial ServicesLendingProfessional ServicesWealth Management

Responsibilities

Oversees sales management and revenue generation within the Branch. Specifically, the achievement of branch key performance indicators

Provides guidance and training to branch personnel on policies, procedures, operative issues, exceptions, and adjustments

Demonstrates product and sales knowledge of all products and services of the Bank related to daily job functions

Develops and implements branch business plan to achieve specified loan generation, deposit growth, product and services sales and referrals

Manages difficult situations with customers and provides them resolutions, information, or other options. Ensures timely and proper response to reasonable requests

Ensures audit controls are followed to protect the bank from unnecessary risk and exposure

Creates and implements new ideas to retain, expand, and attain new business that aligns with the Bank’s core values and strategic initiatives

Proactively initiates, develops, and manages long-term, profitable consumer and business relationships

Effectively onboards business prospects and grow existing business customers’ lending, depository, and treasury management relationships

Partners with multiple lines of business within Bank of Clarke, including but not limited to Commercial, Cash Management, Wealth Management and Merchant Services to deepen new and existing relationships through qualified referrals

Participates in community and civic organizations/activities to enhance the Bank’s image and develop additional business and consumer relationships

Makes and services a variety of consumer loans both secured and unsecured to include real estate, lines of credit, home equity and credit cards

Adheres to internal controls, operational procedures, and risk management policies

Stays abreast of all changes in policies and procedures to ensure compliance with current guidelines

Collaborates in the hiring, training, and retention of branch staff

Supervises, coaches, and develops staff regarding service expectations, sales/referral goals, policies, procedures, products, systems, and banking transactions

Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws to include recruitment and hiring, coordinating training for new hires, assigning and directing staff as needed, appraising performance, rewarding and disciplining employees, addressing complaints and resolving problems. Directly supervises Branch staff within branch

Qualification

Sales managementBusiness developmentLeadership qualitiesBank products knowledgeAnalytical skillsCommunication skillsTime managementTeamworkProblem-solvingAttention to detailConfidentiality

Required

Bachelor's degree in business related field from an accredited college or equivalent education or work experience

Strong knowledge of all bank products and services regulatory requirements and policies and procedures

Proven sales management and business development skills

Ability to influence others and move toward a common goal

Must be innovative and creative

Excellent analytical and organizational skills

Demonstrated leadership qualities and the ability to function independently

Ability to take initiative and prioritize tasks, good time management, problem prevention, and problem-solving skills

Strong written and oral communications skills; ability to communicate effectively and project a professional image

Ability to work as a positive and productive team member who is self-motivated

Accurate typing/keyboarding skills; proficiency with computers, including mastery of common analytical software packages and platforms, such as Excel and Word

Ability to work accurately with close attention to detail

Ability to maintain confidentiality of client information

Ability to work with co-workers, clients, and outside agencies professionally and tactfully

Possess a strong work ethic while maintaining a healthy work/life balance