Bayhealth · 1 day ago
Front Office Assistant II
Milton, DE
Full-time
Onsite
Entry Level
$16.98/hr - $25.48/hr
1+ years expBayhealth Medical Center is Central and Southern Delaware’s healthcare leader, and they are seeking a Front Office Assistant II. This role involves greeting patients, managing patient files, and ensuring efficient patient flow in a physician's office while maintaining accurate records and providing information to patients.
Emergency MedicineHealth CareHospital
Responsibilities
Performs front desk, receptionist and registration duties, while demonstrating the ability to maintain efficient patient flow
Assist the office in all aspects of the daily operation as needed including, but not limited to mentoring for Front Office Assistant I. Prepares the patient to the visit
Ensure timely, efficient, and accurate scheduling of surgery patients by completing patient registration process for surgical patients. Facilitate instructions for pre-surgery and day-of surgery to patients
Obtain insurance authorizations/referrals. Upon patient arrival, initiate proper forms for the medical and financial record. Obtain the patient and/or responsible parties’ signature where necessary. Collects payment for office visit
Registers patient in system. Demonstrates the ability to maintain proper medical records
Informs patients of practice policies regarding billing, insurance, workers compensation and charges
Schedules new patient and established patient follow-up appointments. Coordinates patient appointments with other specialists or departments as directed
Manages clinic schedules
Completes Real Time Eligibility (RTE)
Maintains efficient filing and record maintenance system for required business, medical, and The Joint Commission (TJC) licenses/registrations. Follows all HIPAA requirements
Perform general clerical duties as required
Performs check out and end of day reconciliation functions
Keep informed of current insurance authorization/referral procedures
May be cross-trained to medical assistant functions
All other duties as assigned within the scope and range of job responsibilities
Qualification
Required
Education: High School Diploma or GED
Credential(s): None Required
Experience: One-year clerical, office, and customer service experience in a healthcare environment
Preferred
Education: Associate Degree
Credential(s): Certified Healthcare Administrative Professional
Experience: 2+ years clerical, office, and customer service experience in a healthcare environment
Benefits
Generous Paid Time Off and Paid Holidays
Matching 401(k)/403(b) Plans
Excellent Health, Dental, and Vision
Disability and Life Insurance options
On Site Child Care
Educational Reimbursement
Health Care and Dependent Care Flex Spending Accounts
Plus, an array of Voluntary Benefits to include Critical Care Coverage and more!
Company
Bayhealth
Bayhealth is an advanced non-profit healthcare system that provides penn medicine for heart, vascular, cancer and orthopaedics.
1001-5000 employees
H1B Sponsorship
Bayhealth has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (20)
2024 (25)
2023 (17)
2022 (16)
2021 (12)
2020 (10)
Funding
Current Stage
Late StageLeadership Team
Terry Murphy
President and Chief Executive Officer
Mike Tretina
Senior Vice President And Chief Financial Officer
Recent News
Company data provided by crunchbase