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Milestone Technologies, Inc. · 1 day ago

Data Center Logistics Training Coordinator

New Albany, OH

Full-time

Onsite

Mid Level

3+ years exp

Milestone Technologies is a global IT managed services firm focused on driving digital transformation and operational agility for enterprise clients. The Training and Development Coordinator will deliver training courses for a global data center organization, assess training needs, develop curriculum, and contribute to certification exams.

Application Performance ManagementConsumer ElectronicsInformation Technology

Responsibilities

Deliver a defined technical training curriculum in both in-person and virtual classroom environments

Collaborate with the Product Management team and cross-functional groups to develop high-quality training courses

Plan training logistics and create communication templates for large technical rollouts

Understand the training needs of various communities by working closely with Operations Managers and Development Teams

Onboard, train, and collaborate with contract IT Trainers and other technology vendors

Work with the Training Program Manager to plan, build, and update the training curriculum and Certification exams

Develop course materials, including slide decks, lab handouts, lecture manuals, assessments, and reference guides

Support the creation of digital content such as videos and interactive materials for a Learning Management System (LMS)

Provide constructive feedback to the technical publications team to enhance training courses, certifications, and digital content

Travel up to 40% as required

Qualification

DevelopmentTechnical WritingCurriculum DevelopmentPresentation SkillsMulti-taskingCustomer Service MindsetCuriosityInterpersonal SkillsCollaborationCommunication SkillsTeam Player

Required

3+ years of experience in Learning and Development

Excellent presentation, interpersonal, multi-tasking, and writing skills are required

Curiosity and passion for learning

Ability to collaborate and influence across multiple teams and stakeholders

Exemplary customer service mindset, high motivation, and a team player

Effective verbal and written communication skills; ability to convey ideas independently

Availability and willingness to travel

Preferred

Bachelor's degree in Learning and Development or equivalent experience is preferred

Experience in technical writing is advantageous

Relevant experience in computer sciences is advantageous

Company

Milestone Technologies, Inc.

Glassdoor3.8

Milestone Technologies is a global IT Services and Digital Solutions company based in Silicon Valley that helps hundreds of leading corporations deliver technology around the globe.

Founded in 1997

Fremont, California, USA

1001-5000 employees