Levin Papantonio Law Firm · 21 hours ago
Intake Specialist
Pensacola,FL,US
Full-time
Onsite
New Grad, Entry Level
0+ years expLevin Papantonio Law Firm is one of the most successful personal injury law firms in the nation, established in 1955. They are seeking an Intake Specialist who will be responsible for interviewing, screening, and evaluating potential claims to determine if the firm can assist clients.
LegalService Industry
Responsibilities
Promptly and professionally handle a high volume of inbound calls within the Intake Department, while serving as a backup for the Firm’s main Reception desk. This role requires the ability to learn and perform Receptionist duties to provide coverage during breaks and absences
Maintain thorough and accurate records in our case management software, ensuring all potential client data is up-to-date
Attend regular team meetings and participate in ongoing training opportunities to improve skills and learn best practices
Contribute to a positive, team-oriented work environment that fosters collaboration, continuous improvement, and client satisfaction
Collect relevant information about potential clients; cases, such as personal details, facts, documents, witnesses, statue of limitations and other deadlines
Qualification
Required
Strong organizational skills with the ability to prioritize and meet deadlines
Ability to maintain confidentiality & handle sensitive information with discretion
Strong verbal & written communication skills, specifically spelling/grammar
Must have computer skills, specifically in Windows environment & able to type with speed/accuracy
Preferred
6+ months of experience in a customer service/call center environment
Benefits
Paid Holidays
Paid Time Off (PTO)
401(k)/Profit Sharing
Health, Dental, Vision
Tuition Reimbursement
Long Term Disability (LTD)
Flexible Spending Account (FSA)
Group Term Life insurance (GTL)/Voluntary Term Life insurance (VTL)
Annual Pay Increase (discretionary)
Year End Bonus (discretionary)
Company
Levin Papantonio Law Firm
Law Firm founded by David Levin, Reubin Askew, Fred Levin, and Mike Papantonio
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Kimberly Lambert Adams
Partner
Mark Benhard, MBA
Chief Marketing Officer
Recent News
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