SERVPRO of Wilkes, Alleghany, Watauga, Ashe Counties ยท 20 hours ago
Claims Manager
Puyallup, WA 98372
Full-time
Onsite
Entry, Mid Level
$22/hr - $25/hr
2+ years expSERVPRO of Wilkes, Alleghany, Watauga, Ashe Counties is dedicated to restoring lives and properties with urgency and care. The Claims Manager will handle customer interactions, job monitoring, and documentation to ensure efficient claims processing and maintain strong communication with clients and insurance partners.
Consumer Services
Responsibilities
Monitor Job file status and job file audit status
Maintain job file WIPs
Monitor and ensure client requirements are followed
Review and validate initial field documentation
Create preliminary estimate
Maintain internal and external communications
Complete and review job file documentation for final upload and the audit process
Perform job close-out
Qualification
Required
2+ year(s) of administrative or office-related experience and business experience
Experience in the commercial cleaning and restoration or insurance/service industry is strongly desired
Experience with writing estimates, job file processes, and quality assurance, a plus
Outstanding written and verbal communication skills, including proper pronunciation and grammar, and a consistently courteous and professional tone of voice at all times
Ability to remain calm and professional during tense or stressful situations
Excellent organizational skills and strong attention to detail
Very self-motivated and goal-oriented
Capability to work in a fast-paced, team-oriented office environment
Proficiency in Microsoft Office (i.e. Outlook, Word, Excel)
Ability to learn new software, including Xactimate and proprietary software
Minimum of HSD/GED, Associates/bachelor's degree preferred
Ability to successfully complete a Servpro required background check and drug screen subject to applicable law
Preferred
Associates/bachelor's degree preferred
Benefits
401(k)
401(k) matching
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Company
SERVPRO of Wilkes, Alleghany, Watauga, Ashe Counties
Restoration and Cleaning Services As a trusted leader in the restoration industry, SERVPRO of Wilkes, Alleghany, Watauga, and Ashe Counties has the advanced training and equipment needed to clean and restore your home and business anytime you need help, 24 hours a day, including weekends and holidays.
Wilkesboro, North Carolina, US
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase