Patient Liaison-Neuro/Ortho Full Time Days jobs in United States
cer-icon
Apply on Employer Site
company-logo

Northwestern Medicine · 21 hours ago

Patient Liaison-Neuro/Ortho Full Time Days

positionLake Forest, IL
timeFull-time
remoteOnsite
seniorityEntry Level
date2+ years exp

Northwestern Medicine is a leader in the healthcare industry focused on providing a patient-first approach. The Patient Liaison position involves managing schedules, ensuring patient compliance with treatment plans, and facilitating communication between patients and clinical staff.

Emergency MedicineHealth CareHospitalMedicalNutritionRehabilitation
check
H1B Sponsor Likelynote

Responsibilities

Manages schedules to make best use of all resources including providers, rooms and equipment
Performs schedule maintenance activities such as opening and closing clinic templates and coordinates care alternatives for patients impacted by changes
Communicates with patients and/or clinical staff as necessary to ensure patient compliance with prescribed treatment plan
Assists Practice Manager with data collection and analysis related to physician productivity and resource utilization
Facilitates the resolution/prevention of billing errors and denials including obtaining pre-certifications or referrals as needed
Registers patients and schedules or coordinates the scheduling of appointments
Provides patient education information and/or materials as needed
Maintains a strong relationship with patients, internal providers and staff, external hospital departments, physician offices and vendors
Answers all incoming inquiries from patients, providers, staff and others related to all aspects of practice operations
Conducts follow-up with patients to ensure compliance with all testing, prescriptions and the plan of care
May perform other duties as assigned

Qualification

Healthcare experienceCustomer serviceElectronic medical recordMedical terminologyHigh School DiplomaBachelors degree

Required

High School Diploma or GED equivalent
2 years previous healthcare experience
Experience in a customer service role

Preferred

Bachelors degree
Previous experience with an electronic medical record system
Knowledge of medical terminology

Benefits

Tuition reimbursement
Loan forgiveness
401(k) matching
Lifecycle benefits

Company

Northwestern Medicine

twittertwittertwitter
Glassdoor3.7
company-logo
Northwestern Medicine is the collaboration between Northwestern Memorial HealthCare and Northwestern University Feinberg School of Medicine around a strategic vision to transform the future of health care.
dateFounded in 1972
location
Chicago, Illinois, USA
people-size10001+ employees
web-link
http://nm.org

H1B Sponsorship

Northwestern Medicine has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (75)
2024 (66)
2023 (70)
2022 (78)
2021 (35)
2020 (39)

Funding

Current Stage
Late Stage
Total Funding
$25M
2018-06-26Grant· $25M

Leadership Team

leader-logo
Howard Chrisman, MD
President and CEO
linkedin
leader-logo
John A. Orsini, CPA
Senior Vice President and Chief Financial Officer
linkedin

Recent News

GlobeNewswire
Curaechoice and Northwestern Memorial Healthcare Extend Partnership to Expand Access to No-Cost Healthcare for Curaechoice Members Nationwide
2025-12-05
Near North Health
Near North Health is strengthening its network of health centers to offer new location, new services
2025-12-01
Medical Xpress - latest medical and health news stories
Novel imaging approach may improve treatment for spinal cord injuries
2025-11-18
Company data provided by crunchbase