NEOGOV · 1 week ago
Real Time Crime Center Technician
Civic Center, CO
Full-time
Onsite
Entry Level
$58K/yr - $88K/yr
2+ years expNEOGOV is a company that supports public safety operations, and they are seeking a Real Time Crime Center Technician. This role involves overseeing drone operations, monitoring police camera systems, and providing situational awareness during incidents to support law enforcement efforts.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Oversees the deployment, navigation and operation of drone as a first responder (DFR) for call response and police overwatch and support
Monitors and operates an integrated system that combines calls for service in designated priorities
Monitors police department camera systems to provide situational awareness to responding resources during in-progress incidents
Monitors police department camera systems to provide proactive surveillance of public safety situations within the community while coordinating an appropriate police response
Monitors police department gun-shot detection system and helps coordinate appropriate police response while providing DFR overwatch and support to respond to officers
Situational awareness will include but is not limited to, tracking evolving situations, remote viewing of body-worn cameras, identification of possible suspects and suspect vehicles, locating fleeing suspects, and calling for additional resources when on-scene personnel are unable to do so
Assists and communicates with sworn officers in the field utilizing two-way radio and/ or other forms of communication
Responds as appropriate to calls for service of varying priorities evaluating the ongoing need for an in-person officer response, and deals with calls remotely when appropriate including contacting reporting parties via telephone, authoring reports, and making recommendations for field follow-up when required
Provide video monitoring of activities during special events, protests, or other large gatherings
Respond to requests for video evidence during and/ or after critical incidents as well as post-incident investigations
May assist the Records Unit with sharing digital evidence as required
Responsible for directly booking evidence to maintain chain of custody legal requirements
Provides court testimonies as needed
Clears calls for service as appropriate for cold calls and other non-priority call types at the direction of the supervisor
Performs related duties as required to meet the needs of the City
Takes proper safety precautions to prevent accidents. Responsible for the safety of self, others, materials, and equipment. Uses all required safety equipment and follows all safety regulations, policies and procedures. Reports all accidents and damage to city property
Responsible for knowing and complying with all City and department policies; participating in professional trainings and development; and adhering to attendance and workplace attire policies
Qualification
Required
Graduation from high school or the possession of a GED
Two years' work experience in a law enforcement/ public safety environment
Strong skill set in technology familiarization and utilization
Organizational administration skills
Communication skills
Investigative skills
Hand-eye coordination
Navigational and drone piloting skills
Benefits
Employee Assistance Program (EAP): We provide a confidential Employee Assistance Program to help support you and your family on any issue of concern. Eight private counseling sessions are available on a range of needs including, but not limited to marital issues, parenting concerns, grief counseling, supervisor issues, and drug and alcohol abuse.
Tuition Reimbursement: The City provides a tuition reimbursement program that reimburses qualified educational expenses.
Eligibility for Pay Increases: Employees are eligible for a pay increase during their annual appraisal following a successful evaluation. Pay increases do not come at the time of the six-month introductory evaluation.
Personal Computer Employee Purchase Program: To encourage the development of employee computer skills, the City offers an interest-free loan to you for the purchase of computer hardware (including a Desktop or Laptop) and software. The employee must have successfully completed their 6-month Introductory Period for eligibility.
Recreation Center Membership: Employees and family members are eligible for a membership to the Commerce City Recreation Center for $5.00 per person per year.
Golf Course Green Fees: Employees can play the City's award-winning Buffalo Run Golf Course at a rate of $9.00 for 9-holes or $18.00 for 18-holes. Employees can also purchase golf merchandise at discounted prices.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase