Camp Tawonga · 2 days ago
Executive Assistant & Office Manager
Camp Tawonga is a nonprofit organization dedicated to providing educational and recreational programs that foster community and personal growth. They are seeking an Executive Assistant and Office Manager to ensure smooth day-to-day operations by supporting the CEO, managing office tasks, and providing excellent customer service to families and stakeholders.
Responsibilities
Provide high level operational and administrative support to CEO and COO as needed
Serve as key liaison between CEO/COO and key internal and external partners, clients, institutions and other stakeholders, providing excellent communication and customer service
Responsible for meticulous calendar management, including planning meetings, coordinating recurring check-ins and communicating with multiple parties to schedule events
Complete invoicing, expense reports, reimbursements and travel arrangements for individuals and groups
Assist in the management of organizational budgets
In collaboration with the Development Director, support the CEO’s cultivation and stewardship of donors including but not limited to drafting regular correspondence and emails and planning events and meetings
Conduct, analyze, and synthesize research (for example comparing potential vendors, venues, or products); present findings to CEO/COO and generate recommendations as appropriate
Assist the COO in gathering, organizing, and submitting requested information and documentation to various reporting agencies, county entities, and our insurance broker to support compliance and insurance requirements
Serve as liaison and concierge to board members ensuring they have what they need to engage effectively
Oversee board and committee rosters and calendars, plan and execute meeting and retreat logistics, manage board communications
Record minutes during meetings and distribute them to board members post-meeting
Event plan retreats (2x/year), dinners and support fundraising events
Manage Boardable platform
Prepare board meeting materials and presentations
This role handles confidential and sensitive board communications and requires excellent judgment
This role is often the first point of contact for families and community members and plays a critical role in shaping their experience of Tawonga
Represent Tawonga with warmth, professionalism and care
Manage info@tawonga.org and phone line, providing excellent customer service
Support Ruach Ride (summer camp bus pick-up and drop-off)
Take initiative to maintain the office as a clean, organized, welcoming and functional space for all employees
Liaison with the property management (landlord) as needed to ensure smooth functioning
Liaison with vendors regarding IT, copiers, postage machine and off-site file storage
Ensure security is notified of all expected guests
Greet guests upon arrival in reception area
Receive and sort mail and packages, take outgoing mail to the post office
Ensure the office is well-stocked with office supplies, drinks, and snacks. Regularly inventory and organize office supplies and place orders as needed
Schedule regular staff meetings both in-person and on Zoom, collect and distribute agendas, take minutes and share them, facilitate meetings or arrange facilitation through sign-ups, order lunch for staff once a month
Serve on a team to support staff morale, take the lead with special event planning (birthdays, baby showers, end of summer picnics, farewell lunches, summer send-off, holiday parties, etc)
Work collaboratively with the COO to serve as the primary point of contact for day-to-day IT operations and technology support, coordinating with IT and external partners for advanced troubleshooting across both the Bay Area office and on-site camp locations
Serve as a member of the Admin Team and complete administrative projects as assigned
Support large-volume mailings and packet compilations and filing
Software oversight, serving as administrator and managing users on Google, Zoom, Boardable JotForm, among other software
Assist with additional general office tasks as needed
Support with lost and found being sorted, inventoried, and returned to families or disposed of in a timely manner after programs
Maintain storage spaces in a clean and organized manner
Research and participate in relevant, ongoing, continuous professional development as it pertains to the role and/or business needs (e.g., executive assistant best-practice trainings, Nonprofit board governance support, Google Workspace admin learning, and more)
Qualification
Required
Excellent verbal and written communication skills in English
Excellent interpersonal and customer service skills
Highly organized and attentive to detail
Excellent time management skills
Ability to see projects through to completion within set deadlines; proven track record of excellent follow-through and accountability
Ability to prioritize tasks and execute multiple projects simultaneously in fast-paced environment
Ability to troubleshoot basic tech issues and train other staff on low-level IT skills/systems
Comfortable learning new technical/computer skills as they arise
Proficient in Google Suite including Drive, Calendar, Gmail, Docs, Sheets, Slides and Forms
Commitment to supporting Tawonga's efforts to promote justice, equity, diversity and inclusion in all programs
Preferred
Enthusiasm for Tawonga's mission
Self starter and ability to work independently
Flexible and able to meet changing work needs and demands
At least two years of experience working in an office environment
At least one year of prior administrative experience as Executive Assistant and/or Office Manager
Positive, can-do attitude, solution-oriented
Experience with listed software
Benefits
Medical
Dental
Life insurance
Retirement with company match and contribution
Paid sick and vacation leave
Company
Camp Tawonga
Tawonga is a youth, teen and family-serving organization offering premier Jewish residential summer camp experiences outside Yosemite National Park in addition to year-round programming in the San Francisco Bay Area.