Equity Resources, Inc · 2 days ago
Entry Level - Office Support
Newark,OH,US
Full-time
Onsite
New Grad, Entry LevelEquity Resources, Inc. is a privately owned and operated mortgage bank headquartered in Newark, Ohio. The role involves assisting customers through efficient administrative processing of mortgage loans, ensuring timely completion and providing exceptional customer service.
Financial ServicesMortgage
Responsibilities
Respond promptly and professionally to email correspondence from the Loan Officer
Initiate and follow up on all verification requests necessary to complete a loan package. (i.e. verification of mortgage, verification of deposit, verification of employment, etc.)
Order required documentation such as appraisals, title searches, and payoffs
Follow up and update the status of all ordered items to ensure timely completion
Communicate with the Loan Processor regarding the status of required loan items
Submit complete loan packages to the underwriter and address conditions from conditional approvals
Ensure loan packages are complete and notify the Loan Processor to advance the file
Adhere to established deadlines and performance standards
Maintain accurate and up-to-date notes in each loan file
Provide front desk support as scheduled and/or needed, including answering multi-line phone systems and greeting visitors
Upload received documentation into the Loan Operating System (LOS)
Communicate clearly and effectively to internal and external partners
Any other miscellaneous duties as required to process mortgage files and provide excellent customer service, as assigned
Qualification
Required
HS diploma or equivalent
Requires skills in office procedures and Microsoft Office Applications or equivalent software
Strong attention to detail and organizational skills
Preferred
Previous office experience is preferred but not required
Benefits
Generous PTO
10 paid holidays, plus a day off for your birthday!
Full benefits package (including pet insurance!) first of the month after your first 30 days.
401(k) option with a generous company match —helping you grow your retirement savings faster.
Earn extra cash through our referral programs, $500 for each borrower you refer, and up to $5,000 for referring an experienced Loan Officer.
Medical, dental, and vision insurance
Company-paid life insurance
Company
Equity Resources, Inc
Our Corporate Culture- Equity Resources, Inc. is a privately held mortgage lender based in Central Ohio.
Founded in 1993
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase