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Marriott International · 19 hours ago

Senior Meeting and Special Event Manager

Miami Beach, FL

Full-time

Onsite

Mid, Senior Level

$74K/yr - $99K/yr

3+ years exp

Marriott International is a leading hospitality company, and they are seeking a Senior Meeting and Special Event Manager. This role involves planning and executing meetings and special events while ensuring exceptional customer service and managing profitability within the department.

LeisureTourismTravel

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Researches and analyzes new products, pricing and services of competition

Apprises property of all groups that will impact property operations

Executes event management strategy that is aligned with the company’s business strategy and leads its execution

Conducts daily walk-through of banquet floor to help ensure client satisfaction and quality standards

Develops working relationships with outside vendors and supports establishing prices and service agreements to enhance the event experience and to increase additional revenue opportunities for the property as needed

Creates opportunities to upsell during event planning

Manages department controllable expenses to achieve or exceed budgeted goals

Creates an atmosphere in all event management operations areas that meets or exceeds guest expectations

Sets a positive example for guest relations

Interacts with guests to obtain feedback on product quality and service levels

Responds to and handles guest problems and complaints

Empowers employees to provide excellent customer service

Ensures employees understand expectations and parameters

Strives to improve service performance

Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement

Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures

Observes service behaviors of employees and provides feedback to individuals

Monitors progress and leads discussion with staff each period

Participates in the development and implementation of corrective action plans

Attends and participates in all pertinent meetings

Reviews staffing levels to ensure that guest service and operational needs are met

Qualification

Event managementBudget managementCustomer serviceVendor managementSalesMarketingHospitalityCommunicationTeam leadership

Required

High school diploma or GED; 3 years experience in the event management, food and beverage, sales and marketing, or related professional area

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the event management, food and beverage, sales and marketing, or related professional area

Benefits

Bonus Eligible: Y

Company

Marriott International

Glassdoor4.0

Marriott International, Inc.

Founded in 1927

Bethesda, Maryland, USA

10001+ employees

http://travel-brilliantly.marriott.com

H1B Sponsorship

Marriott International has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (101)

2024 (84)

2023 (97)

2022 (77)

2021 (37)

2020 (58)