Omni Dallas Hotel · 1 day ago
Shared Services Manager, Finance
US-TX-Dallas
Full-time
Onsite
Mid, Senior Level
4+ years expOmni Hotels and Resorts creates genuine, authentic guest experiences at 60 distinctive luxury hotels and resorts across North America. The Shared Services Manager will be responsible for supporting the Shared Services Center in implementing and maintaining management frameworks and service levels for outsourced financial functions while delivering quality customer service and striving for continuous improvement.
Hospitality
Responsibilities
Provide day to day support to the properties as it relates to the administration, communication, and coordination of the outsourced shared services functions including, but not limited to, Accounts Payable, Income Audit, Contract Management and Commission towers
Support the day-to-day work of the outsource partner and analyze/solution problems with the partner as needed
Work with property stakeholders to resolve any AP, Income Audit, Contract Management and Commission escalation issues/concerns in a timely manner
Take the initiative to liaise with our hotels, outsource partner and other internal teams to help improve processes and system challenges
Develop a deep understanding of the typical business challenges hotels may face with AP, Income Audit, Contract Management and Commissions
Develop a strong focus on continuous improvement, efficiencies and effectiveness monitoring with a keen eye on cost reduction with no quality erosion
Support automation opportunities to accomplish process and cost improvement objectives
Analyze data and collaborate with teams to create new insights and reporting on various hotel performance metrics of outsourced services
Provide guidance on Accounts Payable, Income Audit, Contract Management, Commission and OTA Audits/Virtual Credit Card functional areas
Perform regular analysis to ensure efficient processing
Support company projects to ensure successful development and implementation
Train properties on best practices in various processes
Integrate and streamline systems related to SSC processes
Maintain controls and narratives for areas of responsibility
Perform additional duties as assigned
Qualification
Required
Bachelor's Degree or equivalent in Accounting, Business or Finance
2+ years' experience in hospitality
2 + years' experience managing accounting functions within a shared services model
Strong software skills, including high proficiency in Microsoft Office applications and advanced Excel
Strong finance background
Ability to hold training calls/on-site trainings (when needed on various systems)
High level of computer, reporting, analytical and technical skills, with the ability to communicate complex financial information across varying levels of understanding
Collaborative team player who is focused, self-motivated, detail oriented, accurate, and flexible – able to quickly adapt to changing priorities and tight timelines
Proven track record of issue resolution and process improvements
Ability to work independently
Systemic problem solving
Willing to perform business enhancing functions that are outside the normal scope of work
Ability to maintain confidentiality
Preferred
Prior experience with PMS, POS, Procurement and Back Office Systems such as (Opera PMS, Micros 9700/Simphony, Oracle EBS, Birchstreet)
Company
Omni Dallas Hotel
Located in the center of the revitalized downtown Dallas, Omni Dallas Hotel is connected via sky bridge to the Dallas Convention Center and close to restaurants, shops, the Dallas Arts District and more.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase