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AdventHealth · 20 hours ago

Director Practice Operations

Maitland, FL

Full-time

Onsite

Director/Executive

$96K/yr - $179K/yr

AdventHealth is a community-focused organization dedicated to uplifting individuals in body, mind, and spirit. The Director of Practice Operations will manage provider templates for optimized utilization, oversee quality metrics to ensure patient safety, and lead recruitment efforts for new providers while focusing on consumer experience and team engagement.

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Responsibilities

Manages and balances provider templates for optimized utilization, monitoring productivity to determine the need to add or consolidate providers

Evaluates and manages quality metrics to drive clinical quality and patient safety, overseeing outcomes, licenses, certifications, accreditations, onsite inspections, and risk events

Represents the service line during each step of the recruitment process, identifying and communicating the need for new providers and monitoring recruitment triggers

Focuses on consumer experience through oversight and accountability of performance, managing action plans, and escalating complaints as needed

Delivers on Team Member Promise through team leadership development conversations, overseeing team engagement action plans, and ensuring compliance with mandatory training requirements