BMO U.S. · 20 hours ago
Centralized Home Equity Originator
Omaha, NE
Full-time
Onsite
Mid Level
$42K/yr - $78K/yr
3+ years expBMO U.S. is a financial institution that is seeking a Centralized Home Equity Originator to assist existing and new customers with home equity applications through outbound sales. The role involves building relationships, identifying sales opportunities, and delivering exceptional customer service throughout the mortgage application process.
Banking
Responsibilities
Proactively contacts referral and origination sources identified through the creation of national partnerships and/or creates local partnerships to lead discussions about home financing solutions
Assists with the implementation of targeted marketing programs, promotions, and other initiatives
Actively searches for cross-sell and up-sell opportunities for positioning to the branch to achieve individual sales and profitability goals
Supports the delivery of targeted marketing programs, promotions, and other initiatives
Seeks opportunities to expand network by obtaining referrals and originations from existing relationships
Establishes and enhances the Bank’s community presence by participating in trade shows, conferences, and related events
Serves a customer advocate during application and processing activities
Completes onboarding activities as required
Delivers exceptional customer service that builds trust through expertise, responsive service, and support
Guides customers throughout mortgage application and processing activities
Partners with branch teams to properly hand off customers, finalize mortgage documentation, and refer customers with non-mortgage needs
Resolves or escalates issues to meet customer expectations and ensures funds are advanced in a timely manner
Provides customers with friendly, courteous, and professional service in response to queries and requests to identify client needs for banking products (e.g. everyday banking, lending, and investment) and refer to appropriate BMO partners
Stays abreast of consumer needs, industry trends, best practices, and the regulatory requirements, policies, and procedures for mortgage products and services
Addresses customer service issues according to established parameters, escalating persistent or complex matters to more senior staff or other departments for resolution
Develops solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs
Provides advice and guidance to assigned business/group on implementation of solutions
Supports the execution of strategic initiatives in collaboration with internal and external stakeholders
Helps determine business priorities and best sequence for execution of business / group strategy
Conducts independent analysis and assessment to resolve strategic issues
Liaises with various BMO teams and customers to ensure satisfactory completion and/or fulfillment of the home financing application
Documents updates in BMO’s internal systems to ensure employees have access to the status of outstanding customer opportunities, transactions, and problems / issues
Analyzes data and information to provide insights and recommendations
Gathers and formats data into regular and ad-hoc reports and dashboards
Provides input into the planning and implementation of operational programs
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements
Organizes work information to ensure accuracy and completeness
Engages with referral network to create strong relationships that generate referrals and mortgage originations for clients requiring real estate lending solutions
Completes all necessary transactions in compliance with guidelines and other requirements to maintain operational integrity
Focus may be on a business/group
Thinks creatively and proposes new solutions
Exercises judgment to identify, diagnose, and solve problems within given rules
Works mostly independently
Broader work or accountabilities may be assigned as needed
Qualification
Required
Typically between 3 - 5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience
If a Credit Qualifiable job, Credit Qualifications and associated credit knowledge and skills according to the credit portfolio requirements and qualification standards
In-depth understanding of the mortgage lending process and applicable regulatory requirements
Strong interpersonal, sales, customer service, and negotiation skills
Expert knowledge of self-management and teamwork, personal lending, relationship sales and management
Functional knowledge of personal banking, investments, trust services, business and commercial lending, and cash management
Strong knowledge of the broader real estate industry and mortgage market
Strong negotiation skills
Specialized knowledge from education and/or business experience
Verbal & written communication skills - In-depth
Collaboration & team skills - In-depth
Analytical and problem solving skills - In-depth
Influence skills - In-depth
Preferred
Bilingual In English And Spanish Language Is Preferred
Benefits
Health insurance
Tuition reimbursement
Accident and life insurance
Retirement savings plans
Company
BMO U.S.
We’re a bank, but there’s more to it than that. We're a top ten bank in North America and have been serving our customers since 1817.
5001-10000 employees
H1B Sponsorship
BMO U.S. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (11)
2023 (41)
2022 (22)
2021 (14)
2020 (21)
Funding
Current Stage
Late StageLeadership Team
Mike Morton
Vice Chair U.S. Commercial Banking
Recent News
2025-10-16
2025-09-23
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