Phenom · 5 days ago
Director, GTM Systems & Tools — Revenue Operations
Ambler, PA
Full-time
Onsite
Director/Executive
$130K/yr - $150K/yr
8+ years expPhenom is an AI-Powered talent experience platform that is redefining the HR tech space. The Director of GTM Systems & Tools owns the design, execution, and ongoing evolution of the technology ecosystem that powers the company's go-to-market motion, combining strategic leadership with hands-on operational execution.
Artificial Intelligence (AI)Human ResourcesMachine LearningRecruitingSaaSSoftware
Responsibilities
Own the architecture, integrations, lifecycle, and performance of GTM systems supporting enterprise selling, inbound/outbound execution, and partner channels
Translate commercial strategy into hands-on operational system builds workflows, logic, automations, and configuration that drive measurable outcomes
Establish standards for automation, governance, configuration, and user experience that reduce friction for end users and increase productivity at scale
Develop and maintain a forward-looking roadmap that aligns with ARR scale, ICP evolution, global expansion, and commercial maturity
Lead vendor evaluations, renewals, negotiations, and value assessments balancing innovation with system cohesion and cost discipline
Drive system consolidation and ROI verification through real-world usage metrics, not vendor claims ensuring tools earn their place
Partner with Marketing Operations on segmentation, inbound lifecycle, scoring frameworks, ABM orchestration, and intent activation
Collaborate with Business Operations on Salesforce.com architecture, roadmap, and enhancement prioritization to ensure alignment between GTM tools and core CRM
Work with Revenue Enablement to ensure tooling changes are effectively rolled out. You build the tool; they train the team on how to use it
Engage with Analytics and Data teams to define instrumentation, dashboards, governance models, and performance measurement across the funnel
Think strategically about scale, but execute tactically owning configuration, testing, optimization, and day-to-day administration
Identify automation and AI opportunities that eliminate manual work and deliver operational leverage
Lead pilots and proof-of-concepts for emerging technologies, evaluate adoption and impact, and scale proven solutions
Champion usability, documentation, continuous improvement, and expandability so systems evolve with GTM strategy not lag behind it
Qualification
Required
8+ years in Revenue Operations, Sales Operations, GTM Technology, or similar roles in high-growth B2B SaaS environments
Proven ability to be both a builder and a strategist you conceptualize the system roadmap, then personally execute the configuration and implementation that makes it real
Demonstrated ownership of a multi-tool GTM ecosystem supporting commercial teams at scale
Experience translating GTM processes into system workflows that deliver measurable results—not just technical correctness
Strong background in vendor management, platform integrations, usage analytics, tooling modernization, and value realization
High EQ and executive presence, with credibility across Sales, Marketing, Product, Operations, and executive stakeholders
Preferred
Experience leading admins, analysts, consultants, or technical partners preferred
Company
Phenom
Phenom is an HR technology company that uses AI to help businesses hire, develop, and retain employees.
1001-5000 employees
H1B Sponsorship
Phenom has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (10)
2022 (1)
Funding
Current Stage
Late StageTotal Funding
$161.42MKey Investors
B CapitalWestBridge CapitalAVP
2021-04-07Series D· $100M
2020-01-16Series C· $30M
2018-05-24Series B· $22M
Leadership Team
Mahe Bayireddi
Chief Executive Officer & Co-Founder
Brad Goldoor
Chief Employee Experience Officer & co-founder
Recent News
Company data provided by crunchbase