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Acrisure · 20 hours ago

Associate Specialist - Regulatory Affairs

Grand Rapids Metro

Full-time

Onsite

Entry, Mid Level

2+ years exp

Acrisure is a global fintech leader that empowers businesses and individuals with innovative solutions. The Regulatory Affairs Specialist will transform complex regulatory data into actionable reports for executive leadership while streamlining processes with automation solutions.

Financial ServicesInsuranceInsurTech

Responsibilities

Perform technology integration scope analysis of ServiceNow and Automation processes

Follow directives, guidelines, and procedures around ServiceNow and Automation

Communicate and manage expectations around technical integration lifts and impact to timelines

Collect, analyze, and interpret regulatory and operational data to identify trends and risks

Develop, prepare, and provide dashboards and visualizations for executive-level reporting and other key stakeholders

Recommend process improvements, system enhancements and alternatives based on team needs

Assist with training or knowledge transfer activities, as needed

Manage workload including new implementations and ongoing support of the organization to ensure accuracy and compliance

Provide exemplary customer service in all encounters

Qualification

ServiceNowData analysisPower BIMicrosoft OfficeAutomation technologiesCustomer serviceMultitaskingProblem-solving

Required

Bachelor's Degree or higher is preferred in Business Administration, Operations, Legal, Accounting, or related fields - or recognized equivalent in education and experience, required

Minimum of two years of experience managing, processing and/or consulting on data, required

At least three years of experience in a customer service role and/or administrative role is required

Possess strong administrative and computing skills, including Microsoft Office (Word, Excel and Power Point)