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Marriott International · 1 day ago

Front Office Manager

Aliso Viejo, CA

Full-time

Onsite

Mid, Senior Level

$70K/yr - $80K/yr

3+ years exp

Marriott International is a renowned hospitality company, and they are seeking a Front Office Manager to oversee daily operations within the Rooms Division. This role is responsible for ensuring exceptional guest service, operational efficiency, and financial performance while leading a motivated team.

LeisureTourismTravel

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Lead daily Front Office operations to ensure seamless guest arrivals, departures, and overall service excellence

Hire, train, and develop team members, fostering a culture of accountability, empowerment, and continuous improvement

Monitor department performance, financial goals, and labor costs to ensure profitability and efficiency

Manage guest satisfaction initiatives, respond to feedback, and uphold brand standards and service protocols

Oversee scheduling, payroll, and inventory management while ensuring compliance with safety and HR policies

Participate in the Manager-on-Duty rotation, providing leadership coverage across all shifts as needed

Qualification

Hotel management systemsRoom operations knowledgeFinancial reportingLeadership experienceCommunication skillsBachelor’s degreeMarriott Brand experienceProblem-solving skillsOrganizational skills

Required

3–5 years of hotel front office or rooms operations experience; minimum 2 years in a leadership role

Strong knowledge of room operations, yield management, and financial reporting

Excellent communication, problem-solving, and organizational skills

Ability to work flexible shifts including days, nights, weekends, and holidays

Proficiency with hotel management systems (Marriott systems preferred)

Preferred

Marriott Brand experience strongly preferred; will consider another premium level brand

Bachelor's degree in Hospitality or a related field preferred

Benefits

Full Benefits- Health, Dental, Vision, 401K

Marriott Travel Perks

Paid Holidays, PTO Policy

Company

Marriott International

Glassdoor4.0

Marriott International, Inc.

Founded in 1927

Bethesda, Maryland, USA

10001+ employees

http://travel-brilliantly.marriott.com

H1B Sponsorship

Marriott International has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (101)

2024 (84)

2023 (97)

2022 (77)

2021 (37)

2020 (58)