Stahlbush Island Farms ยท 2 days ago
QA Documentation Specialist
Stahlbush Island Farms is dedicated to providing quality products and services, and they are seeking a QA Documentation Specialist to manage internal and external documentation requests. This role involves coordinating documentation for customer and internal research requests, managing customer complaints, and maintaining compliance with documentation standards.
AgricultureFarmingFood Processing
Responsibilities
Coordinate and prepare documentation for submission to customers and/or for internal research requests. Customer specific documentation requests can be in the form of emails, phone calls, or via online portals
Manage customer complaint documentation (electronic and physical packets) to include initial entry, investigative notes, corrective and preventative actions and closure information. Collaborate with the Quality Assurance Manager to gather all information to close retail and industrial complaints
Enter and file all incidents and hold reports after management completes the investigation, corrective actions and root cause analyses. Enter preventative actions into tracker
Produce monthly SQF summaries for complaints, holds and incidents for management review
Create, edit, and track SOPs, Policies and forms for company departments as needed
Create and edit customer-ready flowcharts and corresponding information
Edit and maintain raw product specifications. Periodically audit raw product documentation files for compliance
Review internal specification data annually and provide suggestions to the Quality Assurance Manager for updates to physical parameters
Assist Quality Assurance Manager with any audit preparation, such as document collection, creating binders, and completing validation studies, as needed
Perform other duties as assigned
This position has been identified as holding responsibility for food safety and quality of the company. This responsibility extends over all shifts
Qualification
Required
Bachelor of Science in Food Science, Ag Science or related field, or High School Diploma/GED with Clerical/Administrative background
Must be a team oriented strong problem solver, able to create solutions to challenges in an expedient manner
The ability to multi-task and prioritize assignments is essential
Strong computer skills are important
Proficiency in understanding and use of personal computers, Excel, Word, e-mail and 10-key skills required
Preferred
Clerical/Administrative background preferred
Will accept any combination of experience and training that provides the required knowledge, skills and abilities
Benefits
401(k)
Health insurance
Vision insurance
Dental insurance
Referral program
Paid Time Off
Paid Sick Time