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Heartland Family Service · 2 days ago

Administrative Support Specialist (Floater) - Nebraska CCBHC

Omaha, Nebraska, United States

Full-time

Onsite

Mid Level

$16.51/hr - $19.69/hr

4+ years exp

Heartland Family Service is committed to building a culture that values diversity and inclusion. The Administrative Support Specialist provides front desk and administrative support across multiple locations in Nebraska and Iowa, serving as the first point of contact for clients and performing various clerical tasks.

AssociationCommunitiesEducationHealth CareNon Profit

Responsibilities

Perform reception duties, including accurately taking messages and providing appropriate directions to clients and the general public; assisting visitors, clients, and staff with inquiries

Schedule client appointments in a timely and accurate manner

Complete data entry and upload files in internal and external databases, including electronic health record(s), ensuring accuracy and timeliness

Demonstrate knowledge of current community resources and Heartland Family Service programs to appropriately meet client needs

Ensure client databases are maintained in accordance with established procedures

Assist in coordinating client groups and events, including preparing conference spaces, ordering food, and maintaining registration lists

Maintain a courteous, professional, and caring demeanor at all times when interacting with clients, volunteers, visitors, and staff

Cooperate and collaborate effectively with program staff, volunteers, and other agency personnel

Demonstrate punctuality and dependability regarding scheduling and attendance; maintain a clean and organized reception area and perform opening and/or closing duties as assigned

Comply with all agency and program-specific policies, procedures, and requirements

Participate in internal and external training opportunities to develop personal and program-related skills, including the use of printed and audio/visual materials

Demonstrate the ability to work independently with minimal supervision as well as collaboratively within a team environment

Perform other program- or office-related duties as assigned