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Arrow Financial Corporation · 19 hours ago

Senior Mortgage Processor

250 Glen Street FL 2A, Glens Falls, NY, US

Full-time

Onsite

Mid, Senior Level

$20/hr - $24.50/hr

3+ years exp

Arrow Financial Corporation is seeking a dynamic individual to join their Residential Lending team as a Senior Mortgage Processor. This role is responsible for coordinating and maintaining residential loan files, ensuring timely and quality customer service while supporting the efficient processing of loan applications.

Financial ServicesInsurance

Responsibilities

Complete mortgage processing activities for loans submitted to processing team. Review and document file for accuracy and completeness then submit to underwriting team

Provide timely underwriting submissions with department personnel and external service providers as appropriate. Communicate effectively with customers and sales team to obtain necessary documentation

Responsible for mortgage loan files once they are submitted to processing; gather, organize, and analyze documentation to prepare the loan for underwriting. Satisfy conditions needed to prepare the loan file for closing

Prepare, maintain, coordinate, and distribute residential loan files, regulatory disclosures and/or verification forms as appropriate to meet regulatory requirements and department workflows

Review pipelines for regulatory monitoring and notifications; track for file completeness

Assist with obtaining references for builder approval process and other assignments as needed

Work closely with Mortgage Processing Supervisor and Mortgage Processing Team Lead to assist with complex loans, special projects, and reporting as appropriate

Qualification

Mortgage ProcessingEncompass experienceNMLS registrationMicrosoft Office SuiteOrganizational skillsCustomer ServiceMathematical skillsCommunication Skills

Required

Customer Service and Communication Skills

Strong Knowledge of Mortgage Processing

Organizational skills

Complete mortgage processing activities for loans submitted to processing team

Review and document file for accuracy and completeness then submit to underwriting team

Provide timely underwriting submissions with department personnel and external service providers as appropriate

Communicate effectively with customers and sales team to obtain necessary documentation

Responsible for mortgage loan files once they are submitted to processing; gather, organize, and analyze documentation to prepare the loan for underwriting

Satisfy conditions needed to prepare the loan file for closing

Prepare, maintain, coordinate, and distribute residential loan files, regulatory disclosures and/or verification forms as appropriate to meet regulatory requirements and department workflows

Review pipelines for regulatory monitoring and notifications; track for file completeness

Assist with obtaining references for builder approval process and other assignments as needed

Work closely with Mortgage Processing Supervisor and Mortgage Processing Team Lead to assist with complex loans, special projects, and reporting as appropriate

Proficient in Microsoft Office Suite: Word, Excel, and Outlook as well as banking-related software

Quality communication skills, both written and verbal; comfortable communicating with customers, attorneys, co-workers, and management

Strong mathematical and organizational skills; ability to prioritize tasks and meet strict deadlines

Thorough knowledge of mortgage products and services as well as basic knowledge of current lending regulations

Must be able to sit for prolonged periods of time and walk/stand for brief periods of time

Must be able to repetitively use a telephone and computer mouse and keyboard

Ability to lift/move up to 15 lbs