Dartmouth College · 1 week ago
Communications Officer/Dispatcher.
Hanover, NH
Full-time
Onsite
Entry Level
$27.96/hr - $29.02/hr
1+ years expDartmouth College is a prestigious institution seeking a Communications Officer/Dispatcher. The role involves monitoring emergency alarms and security systems, dispatching responses, and ensuring the safety of the college community.
EducationHigher EducationUniversities
Responsibilities
Monitors a wide variety of intrusion alarms, access control, life safety systems, Surveillance camera systems, security devices and systems and responds in a timely manner to activation of these systems
Interviews callers/visitors to obtain relevant information and dispatches officers and guards and others to various locations on campus to address alarms, activations, complaints, accidents, and other incidents affecting college community members
Produces and maintains the departments central communication log
On a daily basis, updates and maintains numerous lists and databases with constantly changing information (on call lists, events, College visitors and hosts, vacant housing, etc.), which are used as an information and referral resource
Updates and maintains various records, logs, directories, standing operating procedure documents, and databases, and prepares reports as requested
Serves as a point of contact for the internal and external Dartmouth community and the public on questions and issues related to safety and security matters, and to general information on Dartmouth College, especially after hours and on weekends
Looks up and provides information to officers in the field to clarify issues or situations or to provide referral contacts
Prepares bicycle registrations and issues College decals. Collects information, inputs, and maintains automated records of bicycle thefts and recoveries
Maintains security of Gun Room and safety equipment. Signs weapons and equipment in and out and maintains records in database
Maintains stock of forms and performs copying of paperwork for officers
Issues keys in/out of the office for departments with temporary needs or verifies names/ID’s for unlocks/transports
Maintains Lost and Found Room and records. Completes paperwork of found/lost items, tickets found items and store in appropriate area
Handles emergency situations with calm professional conduct and specific care for the health and well being of community members
Interacts with community members in a professional, friendly and helpful manner especially when engaged in the duties of policy enforcement
Maintains confidentiality of information pertaining to both patrol and communication and release information outside of the department upon the Directors or his signee authorization
Assists college community members, visitors, and guests in various manners including but not limited to providing information, assist in problem solving, and general assistance
Provides support to the on call college staff as needed including but not limited to the Dean on call, Counselor on call, Physician on call, Community Director on call, Dean in Charge, or similar professional school personnel in the performance of their duties
Provides security for special events, critical situations, and other security related situations
Remains vigilant and available at all times while on duty to respond to incidents, emergencies and calls for service to help insure safety for the campus community
Attends and presents information at College Judicial Board hearings
Attends criminal court proceedings when subpoenaed or assigned to present facts pertaining to a particular incident or report
Must have successfully completed the following training: Management of aggressive behavior, Sexual assault, CPR, Defibrillator, First Aid
Demonstrates professionalism and collegiality through actions, interactions, and communications with others appropriate to an environment that is welcoming to all
Performs other duties as assigned
Qualification
Required
High School plus 1-2 year(s) of experience or equivalent combination of education and experience
Excellent interpersonal and communication skills to deal effectively with a wide range of constituents
Strong organizational skills
Knowledge of computer software applications and electronic/radio operations
Knowledge of regulations and policies related to safety and security
Commitment to diversity and to serving the needs of a diverse population
Preferred
Driving a vehicle (e.g. Dartmouth vehicle or off road vehicle, rental car, personal car) is preferred, but not required
Company
Dartmouth College
Dartmouth College is a member of the Ivy League and consistently ranks among the world's academic institutions.
5001-10000 employees
H1B Sponsorship
Dartmouth College has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2023 (9)
2022 (55)
2021 (25)
2020 (38)
Funding
Current Stage
Late StageTotal Funding
$61.2MKey Investors
US Department of EnergyAllison MagnusonAlfred P. Sloan Foundation
2022-08-25Grant
2018-10-28Grant· $10M
2018-05-07Grant· $20M
Leadership Team
Eric R Fossum
John H Krehbiel Sr. Professor of Emerging Technologies, Thayer School of Engineering
Recent News
2026-01-09
2025-12-15
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