United Community ยท 2 days ago
Training Specialist
US-GA-Athens
Full-time
Onsite
Mid Level
$42K/yr - $64K/yr
3+ years expUnited Community is a forward-thinking company that values employee empowerment through education and training. As a Training Specialist, you will be responsible for onboarding new hires and delivering exceptional training experiences, ensuring that training materials align with company culture and values.
Banking
Responsibilities
Conduct training for retail new hires, systems, platforms, procedure/process changes, and new project-related needs
Ensure all training materials reflect the company culture and values
Identify skill gaps and develop programs to bridge them, working closely with hiring managers, in-branch guides, Regional Managers, and Subject Matter Experts
Develop and manage training criteria, programs, and initiatives through various methods suitable for the topic and audience
Partner with other departments to provide training and track progress through surveys to ensure effectiveness
Keep training materials, procedures, and custom LMS courses updated and relevant
Assist with budget recommendations for new training initiatives and manage expenses to align with the approved budget
Provide backup support for the LMS system, write internal communications, and maintain departmental websites
Plan and manage on and off-site meetings for training initiatives and assist with conversion and acquisition training as needed
Inform new hires about training schedules and assess their progress, communicating developmental needs to hiring managers
Qualification
Required
Minimum of 3 years' experience in the financial and/or training industry
Degree in Business, Finance, or a related field, or equivalent experience
Knowledge of bank products, services, initiatives, and company culture
Familiarity with bank policies and procedures
Self-motivation and the ability to work independently
Confident public speaking skills
Strong time management and organizational skills
Excellent written and verbal communication skills
Ability to interact with all levels of management and employees
Proficiency in Microsoft Office programs, deposit and loan systems, and procedures
Ability to lead in-person, WebEx, and recorded training sessions
Up-to-date with industry training methods
Assist with budget recommendations for new training initiatives and manage expenses to align with the approved budget
Provide backup support for the LMS system, write internal communications, and maintain departmental websites
Plan and manage on and off-site meetings for training initiatives and assist with conversion and acquisition training as needed
Inform new hires about training schedules and assess their progress, communicating developmental needs to hiring managers
Preferred
Experience in creating and delivering training programs
Strong problem-solving and analytical skills
Collaborative and action-oriented mindset
Company
United Community
Since 1950, United Community has been driven to provide best-in-class service as we work to improve the financial well-being of the people and communities we serve.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
DeVan Ard
CEO
J Scott Preston
Division CEO United Community Bank
Company data provided by crunchbase