JCPenney · 1 day ago
Director, Ecommerce Marketplace and Operations
Dallas, TX
Full-time
Onsite
Director/Executive
$140K/yr - $225K/yrJCPenney is a shopping destination for diverse, working American families, and they are seeking an experienced Director of Ecommerce Marketplace and Operations to lead their digital team. This role involves launching and growing the online marketplace business, managing the drop ship business, and driving site profitability through operational initiatives.
E-CommerceFashionRetail
Responsibilities
Create and drive the Marketplace strategy and roadmap with senior leaders across digital, merchandising, tech and other cross-functional organizations
Work cross-functionally to build out key processes to ensure Marketplace can scale, while delivering the experience that customers expect from us
Be the Marketplace ambassador for JCPenney and hire and build out a high-performing team that can grow the business while catering to our sellers and customers
Create and drive the roadmap to deliver operational excellence and profitability for the ecommerce business. Monitor KPIs for post-purchase customer experience to drive a strong customer experience and efficiency in the system
Work across merchandising, digital and marketing teams to continue to grow and optimize our drop ship business and to drive our on-site monetization efforts
Qualification
Required
Demonstrated ability to start-up and/or scale a new business within a large organization, with marketplace experience a plus
Demonstrated ability to build and lead a high performing team
Demonstrated ability to foster global, cross functional team working relationships and mature competencies within the team
Demonstrated ability to identify root cause of problems and balance tactical quick wins with building to long-term capability in the right place
Demonstrated ability to work with senior level business leaders to identify solutions to drive the business forward with urgency
Demonstrated ability to assess the issues of a broad functional area, identify focus areas, prioritize improvements, and keep the team focused on making progress in a very fast paced and dynamic environment
Demonstrated ability and willingness to “roll-up” sleeves when needed and respond with urgency to issues impacting sales or business operations
Demonstrated ability to leverage data and insights to assess opportunities and prioritize actions
Benefits
Medical/dental/vision
Term life insurance
Paid vacation/holidays
401(k) Savings Plan with company match
Associate discount on JCPenney merchandise
Company
JCPenney
JCPenney is a chain of American mid-range department stores.
Founded in 1902
10001+ employees
H1B Sponsorship
JCPenney has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
2021 (2)
2020 (47)
Funding
Current Stage
Public CompanyTotal Funding
$1.5BKey Investors
Wells Fargo
2025-01-08Acquired
2020-12-08Post Ipo Debt· $1.5B
2020-05-26IPO
Leadership Team
Keith Melker
Chief Financial Officer
M
Marie Lacertosa
SVP, Supply Chain
Recent News
Home Textiles Today
2025-12-31
2025-12-30
2025-12-09
Company data provided by crunchbase