Apply on Employer Site

Vineyard Cincinnati Church · 18 hours ago

Volunteer Program Manager

Cincinnati, OH

Full-time

Onsite

Mid Level

3+ years exp

Vineyard Cincinnati Church is committed to advancing the mission of the Healing Center through effective volunteer management. The Volunteer Program Manager plays a crucial role in leading, training, and supporting over 300 volunteers, ensuring they are equipped and empowered to serve in the community.

Religious Institutions

Responsibilities

Serve as the organizational leader for volunteer engagement, providing vision, strategy, and accountability for a volunteer program that supports more than 300 active volunteers

Partner with Healing Center staff to assess organizational needs, define meaningful volunteer roles, and align volunteer capacity with mission-critical priorities

Anticipate short- and long-term volunteer needs and proactively develop recruitment strategies to ensure sustainable staffing across all programs

Use data, feedback, and outcomes to evaluate volunteer effectiveness, retention, and satisfaction, continuously improving systems and practices

Design and oversee a comprehensive volunteer lifecycle—from recruitment and onboarding to training, coaching, and retention—ensuring consistency, clarity, and care at every stage

Equip staff and volunteer team leaders with tools, training, and coaching to lead volunteers well and foster a culture of ownership and excellence

Develop leadership pathways that empower volunteers to grow in responsibility, skill, and impact

Ensure volunteers are prepared to serve with dignity, cultural competence, and alignment with the Healing Center’s values

Champion a culture of appreciation, respect, and belonging where volunteers feel seen, supported, and connected to the mission

Provide guidance and support in navigating volunteer challenges, conflict resolution, and performance concerns with wisdom and compassion

Lead recognition efforts that celebrate volunteer contributions and reinforce the critical role volunteers play in advancing the Healing Center’s work

Develop, implement, and maintain clear volunteer policies, procedures, and standards that support organizational effectiveness and risk management

Collaborate with Vineyard and Healing Center leadership to promote volunteer engagement church-wide

Ensure consistent, timely communication with volunteers regarding training, expectations, organizational updates, and opportunities to serve

Qualification

Volunteer ManagementProgram DevelopmentTeam LeadershipCultural CompetencyConflict ManagementCommunication SkillsBuilding TrustStress ToleranceInfluenceDeveloping OthersFacilitating ChangeFollow UpInitiative