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SHI International Corp. · 21 hours ago

Sr. Manager - Enterprise Cloud Infrastructure Services

Somerset, NJ

Full-time

Hybrid

Senior Level

$150K/yr - $185K/yr

7+ years exp

SHI International Corp. is a global provider of IT solutions and services, committed to diversity and professional growth. The Sr. IT Manager will lead the IT department in planning and managing IT systems and infrastructure, develop policies for compliance, and mentor IT professionals while ensuring the organization's technology needs are met.

HardwareInformation TechnologySoftware

Responsibilities

Lead the IT department in the planning, implementation, and management of IT systems and infrastructure to support organizational objectives

Develop and oversee IT policies and procedures to ensure alignment with industry standards and compliance requirements

Collaborate with executive leadership to identify technology solutions that enhance business operations and drive innovation

Manage and mentor a team of IT professionals, fostering a culture of continuous learning and professional development

Oversee the development and execution of IT projects, ensuring timely delivery and adherence to budgetary constraints

Evaluate and implement new technologies to improve organizational efficiency, security, and scalability

Establish and maintain relationships with key technology vendors and partners to optimize service delivery and cost-effectiveness

Ensure robust cybersecurity measures are in place to protect the organization’s data and IT infrastructure

Develop and manage the IT department’s budget, ensuring efficient allocation of resources to meet strategic goals

Monitor and report on IT performance metrics, identifying areas for improvement and implementing corrective actions as needed

Qualification

Cloud-based platformsCybersecurity measuresITIL methodologiesTechnical problem-solvingProject managementChange managementTeam leadershipStrategic thinkingCommunication skillsCollaboration

Required

Bachelors Degree or equivalent work experience required

7+ years' experience working in a Tier 2 or 3 IT support environment

Ability to travel up to 20%

Ability to oversee and direct projects to completion, ensuring goals are met and resources are utilized efficiently. - Expert

Expertise in leveraging cloud-based platforms and services to build, deploy, and manage applications and data. - Expert

Ability to diagnose and resolve technical problems in systems and processes. - Expert

Expertise in protecting systems, networks, and data from digital attacks. - Expert

Competence in managing and maintaining computer systems and networks to ensure optimal performance and security. - Expert

Experience in ITIL methodologies and practical experience with IT Service Management processes, such as Incident, Problem, Change, Release, Knowledge, and Service Catalog management. - Expert