Apply on Employer Site

Loud And Live · 23 hours ago

Client Services Coordinator- Miami, FL (Onsite)

Miami, FL

Full-time

Onsite

Entry Level

1+ years exp

Loud And Live is an entertainment, marketing, and media company based in Miami, FL, specializing in immersive experiences for global audiences. The Client Services Coordinator is responsible for ensuring operational excellence across brand partnerships and campaign delivery, maintaining communication flow, managing timelines, and supporting cross-functional teams.

EventsMedia and Entertainment

Responsibilities

Own the development and maintenance of project timelines, status trackers, and key deliverable schedules across integrated campaigns

Ensure timely follow-ups with internal teams and external clients with clear, actionable next steps

Document meetings (internal and client-facing) with precision, capturing critical decisions, action items, and points of alignment or risk

Serve as a primary day-to-day support for the Client Services team, ensuring high-quality communication with clients

Help prepare presentations and reports for ongoing client projects and new business pitches, bringing clarity and polish to our external communications

Partner with strategy, creative, production, digital, and analytics teams to ensure projects are cohesive, strategically aligned, and creatively resonant

Facilitate internal team meetings and checkpoints to ensure deliverables are progressing on schedule and on brief

Provide on-the-ground support for live and experiential events, including setup coordination, asset procurement and shipping, vendor communication, and post-event recaps

Travel as needed to support event execution and ensure on-site brand experiences run smoothly and professionally

Support accurate budget documentation and tracking by adhering to internal processes and flagging discrepancies early

Help identify and recommend improvements to enhance operational workflows, communication practices, and project management tools

Qualification

Client CommunicationProject ManagementMicrosoft OfficeJiraEvent CoordinationFluency in SpanishOrganizational SkillsInterpersonal SkillsTime ManagementProblem Solving

Required

Bachelor's Degree or equivalent experience

1–3 years of experience in a client service, project management, or marketing coordination role within an agency or brand setting

Demonstrated ability to manage timelines and juggle multiple projects at once with efficiency and attention to detail

Proficiency in Microsoft Office, and project management platforms, such as Jira

Excellent note-taking, communication, and organizational skills

Good interpersonal skills, along with the ability to build relationships with vendors and clients

Passionate individual willing to immerse him/herself in their work

Ability to work effectively with management

Ability to complete multiple duties with accuracy shifting from one to another with frequent interruptions and competing deadlines

Self-motivated with strong organizational and time management skills with the ability to work independently and effectively set priorities and deliver on time

Strong computer skills including proficiency with Microsoft Word, Excel, PowerPoint, Access, Outlook, and web-browsers

Must be flexible when necessary; able and willing to explore and test new ways of doing things; must not remain set in ways to the detriment of the Company's competitiveness

Must show initiative and possess the ability to make decisions and solve problems quickly and effectively

Relies on extensive experience and judgment to plan and accomplish goals

Preferred

Previous experience in a marketing, creative, or experiential agency environment and/or familiarity with event marketing and on-site event coordination

Fluency in Spanish