GetGo Café + Market · 1 day ago
Overnight Customer Service Representative
GetGo Café + Market is a retail company seeking an Overnight Customer Service Representative. The role involves providing excellent customer service, maintaining store cleanliness, managing inventory, and ensuring financial and security controls are upheld.
Food and BeverageFuelRetail
Responsibilities
Provides prompt excellent customer service in a courteous, friendly and attentive manner
Greets customers as they enter the area and thanks customers as they leave
Gives assistance and offers suggestions or recommendations to the customer
Rings up all sales on cash register properly and accurately, handling money, checks, and other types of payment received for product sold
Performs multi-function operation of fuel console, lottery machines, money order machine, telecom transactions, etc
Reports to work on time and follows the dress and appearance code
Maintains the store facility’s condition and equipment to Company and/or brand standards by cleaning and performing a variety of general housekeeping duties:
Performs multi-function and cleaning duties necessary to maintain store cleanliness inside and out; basic upkeep and cleaning of all equipment in stores
Inspects store facilities and equipment for safety, cleanliness, and proper working order
Notifies Store Manager of any equipment failure or maintenance/supply needs
Completes build-to’s for ordering/purchasing merchandise. Receives and verifies vendor deliveries
Maintains adequate stock throughout the store and supplies in counter areas; rotates stock properly
Places advertising and pricing signage inside or outside the facility including marquees, ceilings, walls and windows
Controls merchandise, cash shortages, and other selling expenses
Assists in maintaining proper inventory levels and shift audits
Keeps accurate cash, sales and inventory control records and accounts for variances
Notifies the Store Manager of any sales, cash or inventory discrepancy
Follows Company and/or brand guidelines for product breakage or spoilage
Reports all incidents including but not limited to employee or customer injuries, theft, property damage or improper sanitation or waste disposal to the Store Manager
Reports any situation in which unsafe, unlawful or unethical conduct is or might be occurring
Keeps an accurate record of all shift and timekeeping paperwork
May take inventory of supplies and equipment
Attends job-related meetings (may be required to work irregular hours)
Provides regular and predicable onsite attendance
Performs other duties as assigned by the Store Manager
Qualification
Required
Provides prompt excellent customer service in a courteous, friendly and attentive manner
Greets customers as they enter the area and thanks customers as they leave
Gives assistance and offers suggestions or recommendations to the customer
Rings up all sales on cash register properly and accurately, handling money, checks, and other types of payment received for product sold
Performs multi-function operation of fuel console, lottery machines, money order machine, telecom transactions, etc
Reports to work on time and follows the dress and appearance code
Maintains the store facility's condition and equipment to Company and/or brand standards by cleaning and performing a variety of general housekeeping duties
Performs multi-function and cleaning duties necessary to maintain store cleanliness inside and out; basic upkeep and cleaning of all equipment in stores
Inspects store facilities and equipment for safety, cleanliness, and proper working order
Notifies Store Manager of any equipment failure or maintenance/supply needs
Completes build-to's for ordering/purchasing merchandise
Receives and verifies vendor deliveries
Maintains adequate stock throughout the store and supplies in counter areas; rotates stock properly
Places advertising and pricing signage inside or outside the facility including marquees, ceilings, walls and windows
Controls merchandise, cash shortages, and other selling expenses
Assists in maintaining proper inventory levels and shift audits
Keeps accurate cash, sales and inventory control records and accounts for variances
Notifies the Store Manager of any sales, cash or inventory discrepancy
Follows Company and/or brand guidelines for product breakage or spoilage
Reports all incidents including but not limited to employee or customer injuries, theft, property damage or improper sanitation or waste disposal to the Store Manager
Reports any situation in which unsafe, unlawful or unethical conduct is or might be occurring
Keeps an accurate record of all shift and timekeeping paperwork
May take inventory of supplies and equipment
Attends job-related meetings (may be required to work irregular hours)
Provides regular and predictable onsite attendance
Performs other duties as assigned by the Store Manager
Ability to accurately operate a variety of equipment that may include cash registers or scanners; hot or cold or beverage dispensers, and other machines or tools
Ability to work as scheduled including arriving to work on time
Ability to communicate information and ideas so others will understand
Ability to perform essential duties and physical functions described below
Ability to work in the conditions described below
Ability to be exposed to cold or warm temperature extremes performing occasional work in a walk-in cooler and/or freezer and outdoors
Ability to occasionally lift and/or carry up to 30 pounds from ground to overhead (i.e., assisting in stocking/maintaining inventory levels)
Ability to occasionally lift and/or carry up to 50 pounds from ground to waist (i.e., to replenish fountain syrups)
Ability to grasp, reach and manipulate objects with hands for entire shift. (This handwork requires eye-hand coordination
Ability to push/pull with arms up to a force of 20 pounds (i.e., utilizing a hand-truck)
Able to reach overhead for objects
Ability to bend and twist at waist
Ability to communicate orally
Ability to operate a cash register and/or computer keyboard
Ability to stoop, kneel, squat, bend, push, and pull
Ability to work alone
Be exposed to occasional noise
Ability to stand and/or walk for an entire shift
May require climbing a ladder to store and retrieve materials or place and remove signs
Perform approximately 95% of all work indoors, but will be required to clean parking lots, gas pumps, take out garbage, etc
Exposure to extreme cold temperatures while performing occasional work in a walk in cooler and/or freezer
Exposure to occasional noise
Work with minimum direction and periodic supervision
Preferred
High school diploma or GED preferred
Experience in retail sales preferred
Ability to perform the four (4) basic arithmetic operations (add, subtract, multiply and divide) preferred
Company
GetGo Café + Market
GetGo Café + Market is an innovative approach to the classic convenience store experience. It is a sub-organization of Giant Eagle.
H1B Sponsorship
GetGo Café + Market has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (27)
2024 (18)
2023 (24)
2022 (10)
2021 (14)
2020 (4)
Funding
Current Stage
Late StageTotal Funding
unknown2024-08-19Acquired
Leadership Team
Recent News
Canada NewsWire
2025-09-03
2025-07-18
Company data provided by crunchbase