Kinetic Personnel Group, Inc · 3 days ago
Desktop Support Specialist
Durham, NC
Full-time
Onsite
New Grad, Entry Level
$24/hr - $26/hrKinetic Personnel Group is recruiting for a Desktop Support Specialist for their Bank client. This role provides day-to-day technical assistance for employees, ensuring systems are secure, stable, and running smoothly while supporting networks, software, and computer systems.
AccountingConsultingHuman ResourcesProfessional ServicesStaffing Agency
Hiring Manager
Armando X. Lopez
Responsibilities
Provide technical support for users across company systems, software, and networks
Troubleshoot issues, guide users through solutions, and document cases in the IT ticketing system
Manage user accounts and system changes, ensuring proper approvals
Assist with hardware/software updates, patches, and general system maintenance
Support incident response efforts during system emergencies or security events
Work with vendors on equipment, software, and service needs
Participate in department projects as assigned
Prepare routine reports and maintain accurate system documentation
Follow company policies, uphold security standards, and promote a respectful workplace
Qualification
Required
Basic experience in IT support, troubleshooting, and system administration
Familiarity with networks, hardware/software support, and communication systems
Strong organizational and time‑management skills
Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook)
Clear written and verbal communication skills
Ability to interpret instructions, solve problems, and work independently
Understanding of relevant regulations in the financial industry (training provided
Company
Kinetic Personnel Group, Inc
Kinetic Personnel Group is a full service staffing firm, specializing in professional staffing offering temporary, temporary to hire, and direct placement solutions.
Founded in 2008Causeway Bay, Hong Kong Island, HKG
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase