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AstraZeneca · 1 day ago

Associate Director, Cell Therapy Territory Operations Manager

Wilmington, DE

Full-time

Onsite

Senior Level, Lead/Staff, Director/Executive

$150K/yr - $225K/yr

8+ years exp

AstraZeneca's Cell Therapy division is focused on treating and curing complex diseases through innovative science. The Associate Director – Territory Operations Manager will lead strategic initiatives in cell therapy, ensuring compliance and operational excellence while building relationships with clinical and operational leaders.

BiopharmaBiotechnologyHealth CareMedicalPharmaceuticalPrecision Medicine

Comp. & Benefits

Responsibilities

Lead and support strategic initiatives across clinical and commercial cell therapy from development to post-market

Be a key leader within Internal AZ teams (Program Management, QA, Manufacturing, Supply Chain, Medical Affairs, Market Access, Compliance, Sales/Marketing)

Establish service lines with external partners (PIs, Physicians, Nursing, Apheresis, Cell Therapy Lab, other HCPs/leadership)

Serve as SME, driving decisions and projects at multi-country/local levels; influence strategy, governance, and cross-functional execution

Acts as the technical expert and authoritative source of knowledge in cell therapy workflows and brings expertise to site interactions

Build and maintain relationships with stakeholders at assigned Sites

Operate within regulatory/accreditation standards (e.g., FACT) ensuring compliance, audit readiness, and continuous improvement

Guide clinical workflows; ensure standards; advance apheresis excellence; optimize product handling; inform health outcomes

Act as primary operations readiness liaison; collaborate with Supply Chain to align logistics and site needs

Provide exemplary customer service while building business relations with clinical/operational leaders

Lead cross-functional meetings to develop product/patient workflows for trials and future commercial products

Maintain strong collaboration with Program Management, SMM, Supply Chain, Manufacturing, Quality, Medical, Commercial, Cell Therapy Hub, to manage customer centers and clinical care for the portfolio

Oversee operational/clinical aspects of raw material collection, product receipt/storage/distribution/infusion, and COI/COC

Design and deliver training to PIs, MD, Nursing Staff, Apheresis, and Cell Therapy Laboratory and Coordinator staff

Lead Site activation using risk-based tools for certification, training, and monitoring

Train Site HCPs on product needs; ensure COI/COC access for trained individuals with Cell Therapy Hub

Oversee Site logistics and manage regional account changes with Cell Therapy Hub

Respond to SOP deviations with expertise and collegiality

Support/own quality records (Deviations, CAPA, Change Control) with Cell Therapy Hub and QA

Travel up to 50%

Qualification

Cell Therapy expertiseRegulatory complianceLeadership experienceService line developmentStakeholder managementProject managementCustomer serviceTraining deliveryCollaborationCross-functional teamworkCommunication skills

Required

Bachelor's degree (Nursing, Physician Assistant) with thorough knowledge/hands-on experience in Cell Therapy

8+ years' experience in cell therapy with progressive leadership

Expertise in service lines (infrastructure, resourcing, costs, quality metrics)

Proven delivery to timelines, cost, and quality; collaboration with internal/external providers

Excellent knowledge of cell therapy standards/regulations

Experience selecting/overseeing external providers and developing contracts

Preferred

Advanced scientific degree; broad understanding across patient operations, manufacturing interfaces, quality, regulatory, market access; project management experience

Program/Quality qualifications (e.g., PMP, CPHQ)

Experience across academic/Sponsor settings and countries

Early-phase delivery across product lifecycle and multiple therapeutic areas

Salesforce or similar CRM experience

Preference for candidate to be based in the Los Angeles, CA area

Benefits

Qualified retirement programs

Paid time off (i.e., vacation, holiday, and leaves)

Health, dental, and vision coverage in accordance with the terms of the applicable plans

Company

AstraZeneca

Glassdoor4.1

AstraZeneca is a pharmaceutical company that discovers, develops, manufactures, and markets prescription medicines. It is a sub-organization of Investor.

Founded in 1999

Cambridge, Cambridgeshire, GBR

10001+ employees