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The Goodyear Tire & Rubber Company · 1 day ago

Service Manager - Greenville, SC

Greenville, SC

Full-time

Onsite

Entry, Mid Level

1+ years exp

The Goodyear Tire & Rubber Company is a leading provider of tire and auto service with over 580 centers across the nation. As a Service Manager, you will be responsible for managing the service department, ensuring quality work and guest satisfaction, while also driving sales through effective team management and guest interactions.

Automotive

No H1B

Responsibilities

Manage the service department effectively by scheduling associates, service appointments, and organizing work flow to deliver quality work on time to guests

Help drive and reach sales goals through guest interactions including tire and service sales

Build guest relationships and ensure guest satisfaction by being the liaison between technicians and guests

Responsible for contributing to the training and development of service department associates

Articulate all warranties, promotions, and advertisements

Utilize tools provided to make recommendations to guests based on manufacturing guidelines

Maintain a clean and safe work and guest area

Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including consumer tires and wheels, standing, bending, and squatting

Qualification

Automotive Service ManagementSales ExperienceGuest Relationship ManagementTrainingDevelopmentSafety ComplianceWork EthicCommunication SkillsTeamworkProblem Solving