TalentFish ยท 3 weeks ago
Sr Engineer, Unified Communications M365
United States
Full-time
Remote
Senior Level
$109K/yr - $141K/yr
7+ years expTalentFish is casting a line for a Senior Engineer, Unified Communications/M365. This position will focus on the M365 environment and will require expertise in Microsoft 365, Exchange, and email lifecycle management.
EmploymentHuman ResourcesStaffing Agency
No H1B
Responsibilities
Lead the design, implementation, and support of enterprise Unified Communications solutions with a primary focus on Microsoft 365, Exchange Online, and hybrid Exchange environments
Act as the subject-matter expert for all email architecture, including on-prem and cloud routing, mailflow design, authentication, message hygiene, and deliverability
Understand and assist in administering email security platforms, including Proofpoint, supporting policies, DLP, encryption, TAP, and routing
Support and maintain Metadact for metadata scrubbing, compliance, and secure content handling
Manage and troubleshoot the complete email lifecycle, including DNS, SMTP relays, connectors, transport rules, security controls, and message tracking
Oversee hybrid Exchange configurations, connectors, coexistence, and migration activities
Provide Tier 3/4 escalation support for complex messaging and unified communications issues
Collaborate with security, infrastructure, and application teams to maintain consistent standards and ensure secure, high-performing UC services
Develop and maintain detailed system documentation, architectural diagrams, and operational runbooks
Contribute to UC strategy, roadmap planning, and lifecycle management initiatives
Participate in audits, risk assessments, and policy development related to messaging and collaboration technologies
Qualification
Required
Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience)
Certifications such as: Microsoft 365 Certified: Messaging Administrator, MCSE / MS-100 / MS-203, Proofpoint Certified Specialist, Relevant UC or security certifications
7+ years of experience in Unified Communications, Messaging, or Microsoft 365 engineering roles
Expert-level knowledge of Microsoft 365, Exchange Online, Exchange Hybrid, and core mailflow components
Must understand email flow from start to finish and have at least 7+ years' experience in this space
Powershell or similar scripting for automation and system administration
Hands-on experience with Proofpoint email security solutions
Working proficiency with Metadact or other metadata-scrubbing solutions
Deep understanding of the full email journey, including DNS, SMTP, SPF/DKIM/DMARC, TLS, routing topologies, and mail hygiene
Strong capability in diagnosing, troubleshooting, and resolving complex email and UC issues across hybrid architectures
Solid understanding of identity and security technologies: Azure AD, OAuth, conditional access, MFA, etc
Experience with PowerShell or similar scripting for automation and system administration
Strong communication and documentation capabilities
Ability to lead projects and mentor junior engineers
Excellent analytical, problem-solving, and troubleshooting skills
Collaborative mindset with a focus on service quality and resiliency
Experience with telephony/VoIP systems, such as Microsoft Teams Phone, Cisco, Avaya, or similar
Working knowledge of SharePoint Online, including permissions, site architecture, and administration
Benefits
Bonus
Comprehensive benefits programs
Company
TalentFish
TalentFish is a staffing technology and operations services platform that offers co-employment and PEO services.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Andrew Axelrod
Co-Founder & Lead Software Engineer
Eugene Pollock
Co-Founder & Senior Lead Technical Recruiter
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