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Jackson Health System · 1 day ago

Patient Finance Specialist, Emergency Room, Full Time, Nights, Jackson South M.C.

Miami, FL

Full-time

Onsite

New Grad, Entry Level

0+ years exp

Jackson Health System is seeking a Patient Finance Specialist responsible for timely and accurate patient registration. The role involves interviewing patients to gather account information, verifying insurance coverage, and ensuring compliance with financial policies.

Health CareHospital

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Interviews patients and or family/relative or other responsible party at workstation or at bedside to obtain all necessary account information

Bedside registration performed utilizing carts/computers on wheels

Obtain patient demographic information with insurance and financial information, as warranted

Searches MPI (Master Patient Index) completely and assigns the correct medical record number

Notify supervisor or designate of any medical record numbers

Verify all insurance and obtain pre-certification/authorization for services, as warranted

Obtain proper authorization for treatment and approved codes from insurance carriers

Assigns insurance plan accurately

Calculate and collect patient liable amounts

Explain policies regarding services rendered according to JHS collection policies

Receives and processes all patient payments in accordance to JHS Collections Policy and Procedure-issues receipts and maintains the integrity of all payments

Secures all required signatures are obtained for treatments, release of medical information, assignment of insurance benefits and payments of services from legally responsible parties

Obtains copies of necessary patient identification and insurance cards

Scans all documents timely

Answers any questions and explains policies clearly

Assists patients and or family/relative with appointment scheduling, as warranted

Process patient charts according to paperwork flow needs and established productivity standards

Produce paperwork on each patient for distribution to appropriate departments

Align pertinent documents for establishing the patients medical record and financial file

Welcomes patients and family members in a professional manner

Contacts clinical staff for emergency medical needs and answer patient and visitor questions

Informs patient of or their representative of delinquent accounts and attempt to obtain payment

Check for physician orders and attached them to the patient medical records to ensure that patient are receiving appropriate tests

Guides patient to his/her destination or refers patient to an available Guest Services Representative

Responsible for timely bed assignment in to ensure patient are placed in appropriate unit based on established criteria. (Specific for Behavioral Health Center)

Works closely with unit managers to problem solve issues related to transfers to or from external facilities. (Specific for Behavioral Health Center)

Reviews insurance contract matrix to verify appropriate hospital placement in accordance with the patients insurance plans. (Specific for Behavioral Health Center)

Attends in-services presentations and completes mandatory education, as warranted

Attends minimum of 80% of scheduled staff meetings

Demonstrates behaviors of service excellence and CARE values (Compassion, Accountability, Respect and Expertise)

Performs all other related job duties as assigned

Qualification

Patient registrationInsurance verificationFinancial analysisTechnology proficiencyCommunication skillsCritical thinking

Required

Generally requires 0 to 3 years of related experience

High school diploma is required

Ability to analyze, organize and prioritize work accurately while meeting multiple deadlines

Ability to communicate effectively in both oral and written form

Ability to handle difficult and stressful situations with critical thinking and professional composure

Ability to understand and follow instructions

Ability to exercise sound and independent judgment

Knowledge and skill in use of job appropriate technology and software applications

Valid license or certification is required as needed, based on the job or specialty

Job function is sedentary in nature and requires sitting for extended periods of time

Function may require frequent standing or walking

Must be able to lift or carry objects weighing up to 20 pounds

Jobs in this group are required to have close visual acuity to perform activities such as: extended use of computers, preparing and analyzing data and analytics, and other components of a typical office environment

Jobs in this group are required to function in a fast paced environment with occasional high pressure or emergent and stressful situations

Frequent interaction with a diverse population including team members, providers, patients, insurance companies and other members of the public

Function is subject to inside environmental conditions, with occasional outdoor exposures

Possible exposure to various environments such as: communicable diseases, toxic substances, medicinal preparations and other conditions common to a hospital and medical office environment

May wear Personal Protective Equipment (PPE) such as gloves or a mask when exposed to hospital environment outside of office

Preferred

Bachelor's degree in related field is strongly preferred

Company

Jackson Health System

Glassdoor4.1

Jackson Health System is a nonprofit academic medical system offering world-class care to any person who walks through its doors.

Founded in 1918

North Miami Beach, Florida, USA

10001+ employees

https://jacksonhealth.org/

H1B Sponsorship

Jackson Health System has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2020 (23)